The Westin Cozumel | Hotel in Cozumel

| 8.2 (292 Reviews) | Pet Friendly 10 Bathrooms 24 Guests

Zona Hotelera Norte Hotel | The Westin Cozumel

Hotel in Zona Hotelera Norte, Cozumel

Offering a private beach area and water sports facilities, The Westin Cozumel is located in Cozumel in the Cozumel Region, 8.7 mi from Dolphin Discovery Cozumel. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. The Westin Cozumel features free WiFi throughout the property. Free snorkeling equipment is offered per person for 30 minutes everyday. There is a 24-hour front desk at the property. Guests can enjoy various activities in the surroundings, including golfing, snorkeling and diving. Isla Pasion Weddings is 3.7 mi from The Westin Cozumel, while Faro Celarain is 19 mi away. The nearest airport is Cozumel International Airport, 2.5 mi from the property..

The Westin Cozumel is located in Cozumel.

This 567 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Laundry, Parking, and several others. This is a 5 star rated property and has over 292 reviews with the average score of 8.2 . Coming to Cozumel and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 567 Bedrooms Hotel if you want to learn more about this ODS place in Cozumel. These details are authentic, as they are provided by our partner, booking.com.

This The Westin Cozumel in Cozumel is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Westin Cozumel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Carretera Costera Norte Km 4.8, Cozumel, 77622, Mexico

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Kids' meals

Snack bar

Wine/Champagne

Coffee house on site

Special diet meals (on request)

Breakfast in the room

Restaurant

Fruit

Parking

Parking on site

Parking

Street parking

Free parking

Accessibility

Wheelchair accessible

Activities

Fishing

Live music/Performance

Hand massage

Manicure

Game room

Fitness

Neck massage

Couples' massage

Beach

Cooking class

Beachfront

Foot massage

Snorkeling

Body wrap

Fitness center

Playground

Locker rooms

Beauty services

Facial treatments

Live sports events (broadcast)

Back massage

Kids' club

Diving

Massage

Happy hour

Water sports facilities on site

Spa lounge/Relaxation area

Pedicure

Spa/Wellness packages

Head massage

Full-body massage

Spa facilities

Sauna

Steam room

Private beach area

Entertainment

Indoor play area

General

Hypoallergenic room available

Air conditioning

Wifi in all areas

Safe

Smoke-free property

Pet friendly

Facilities for disabled guests

Elevator

Guest Services

Fax/Photocopying

Pet bowls

Express check-in/out

24-hour front desk

Pet basket

Ironing service

Shuttle service

Laundry

Dry cleaning

Babysitting/Child services

Shared lounge/TV area

Packed lunches

Tour desk

ATM on site

Suit press

Car rental

Concierge

Baggage storage

Business center

Room service

Meeting/Banquet facilities

Shuttle service (additional charge)

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Sun deck

Outdoor pool (year-round)

Outdoor furniture

Outdoor pool

Terrace

Security/Safety

Security alarm

CCTV in common areas

Key card access

24-hour security

Smoke alarms

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Delivered food covered securely

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Staff follow all safety protocols as directed by local authorities

Process in place to check health of guests

Hand sanitizer in guest accommodation and common areas

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Contactless check-in/out

Mobile app for room service

Cashless payment available

Spa

Pool with view

Beach umbrellas

Swimming pool

Beach chairs/Loungers

Rooftop pool

Infinity pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and charges may apply.

Please note: snorkeling gear for 30 minutes daily included per person.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, in the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Value for money:

7.56

Location:

8.74

Staff:

8.83

Facilities:

8.31

Comfort:

8.87

Cleanliness:

8.84

Jul 11, 2025 07:00:00 AM

Review Score: 5

Mexico

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The property itself is great. Excellent views, beach area, and pool. the food on site was very good.

Negative: The property is not up to the standard of what a Westin should be. Certainly not at $250 USD a night. It is more of the level of a $100 USD a night hotel. Simple maintenance things that should be discovered by the staff and addressed prior to my arrival. Items included holes in the wall that were patched, but not painted, ceiling fan that did not work, coffee machine missing parts, floor not mopped and clean, minibar empty with no product, no iron, no soap dish in the bathroom, no wash cloths, no toiletries, and the shower controls loose and not bolted to the walls. All were visual things that if team members had a check list of items to check, would have been corrected prior to my arrival. All of these were in room 1208. I brought them to the attention of the guest service manager who then moved us to room 1001. It too had deficiencies, the sink would not drain and there was a light fixture that was ready to fall from the ceiling, both of which maintenance quickly repaired. Also in that room, the telephone did not function and there was no room service menu. Again, all these things should be easily and visually identified by staff, but it seems that no one ever goes in and checks to see if the room is in order. Certainly not how a Westin operates.

Summary: Management - please inspect your rooms and get them up to standards!

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Guest room 1 King Ocean View Room Type: Double Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Toilet paper, Free toiletries, Toilet, Conditioner, Hairdryer, Towels, Private bathroom, Shampoo, Body soap, Shower, Walk-in shower General Ironing facilities, Interconnecting room(s) available, Air conditioning, Trash cans, Key card access, Key access, Safe, Laptop safe, Iron, Smoke Alarm, Fire extinguisher, Fan Media & Technology Radio, Telephone, Satellite channels, Flat-screen TV, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Living Area Desk, Fireplace View Sea view, View Bedroom Alarm clock, Wardrobe or closet Kitchen Dining table, Dryer Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels, Rooftop pool Exclusive services Free gym access
Classic Balcony 1 King, Larger Guest room Room Type: Double Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Toilet paper, Free toiletries, Toilet, Conditioner, Hairdryer, Towels, Private bathroom, Shampoo, Body soap, Shower, Walk-in shower General Ironing facilities, Air conditioning, Trash cans, Key card access, Key access, Safe, Laptop safe, Iron, Smoke Alarm, Fire extinguisher, Fan Media & Technology Radio, Telephone, Satellite channels, Flat-screen TV, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Desk, Fireplace View Sea view, View Bedroom Alarm clock, Wardrobe or closet Kitchen Dining table, Dryer Accessibility Roll-in shower, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels, Rooftop pool Exclusive services Free gym access
Classic Balcony 2 Queen, Larger Guest room Room Type: Double Room Size: 42 m² 2 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Toilet paper, Free toiletries, Toilet, Conditioner, Hairdryer, Towels, Private bathroom, Shampoo, Body soap, Shower, Walk-in shower General Ironing facilities, Interconnecting room(s) available, Air conditioning, Trash cans, Key card access, Key access, Safe, Laptop safe, Iron, Smoke Alarm, Fire extinguisher, Fan Media & Technology Radio, Telephone, Satellite channels, Flat-screen TV, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Desk, Fireplace View Sea view, View Bedroom Alarm clock, Wardrobe or closet Kitchen Dining table, Dryer Accessibility Roll-in shower, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels, Rooftop pool Exclusive services Free gym access
Deluxe 1 King 1 Bedroom Smaller Suite Ocean view Room Type: Double Room Size: 58 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Toilet paper, Free toiletries, Toilet, Conditioner, Hairdryer, Towels, Private bathroom, Shampoo, Body soap, Shower, Walk-in shower General Ironing facilities, Air conditioning, Trash cans, Key card access, Key access, Safe, Laptop safe, Iron, Smoke Alarm, Fire extinguisher, Fan Media & Technology Radio, Telephone, Satellite channels, Flat-screen TV, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Living Area Sofa, Desk, Fireplace View Sea view, View Bedroom Alarm clock, Wardrobe or closet Kitchen Dining table, Dryer Outdoors Terrace Accessibility Roll-in shower, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels, Rooftop pool Exclusive services Free gym access
Deluxe 2 Queen Beds 1 Bedroom Smaller Suite Room Type: Double Room Size: 58 m² 2 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Toilet paper, Free toiletries, Toilet, Conditioner, Hairdryer, Towels, Private bathroom, Shampoo, Body soap, Shower, Walk-in shower General Ironing facilities, Air conditioning, Trash cans, Key card access, Key access, Safe, Laptop safe, Iron, Smoke Alarm, Fire extinguisher, Fan Media & Technology Radio, Telephone, Satellite channels, Flat-screen TV, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Living Area Sofa, Desk, Fireplace View Sea view, View Bedroom Alarm clock, Wardrobe or closet Kitchen Dining table, Dryer Outdoors Terrace Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels, Rooftop pool Exclusive services Free gym access
1 Bedroom Junior Suite 1 King Ocean view Room Type: Double Room Size: 82 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Toilet paper, Free toiletries, Toilet, Conditioner, Hairdryer, Towels, Private bathroom, Shampoo, Body soap, Shower General Ironing facilities, Air conditioning, Trash cans, Key card access, Key access, Safe, Laptop safe, Iron, Smoke Alarm, Fire extinguisher, Fan Media & Technology Radio, Telephone, Satellite channels, Flat-screen TV, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony, Patio, Terrace Living Area Sofa, Desk, Fireplace View Sea view, View Bedroom Alarm clock, Wardrobe or closet Kitchen Dining table, Dryer Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels, Rooftop pool Exclusive services Free gym access
Cabana 1, 1 Bedroom Studio Suite, 1 King, Oceanfront Room Type: Double Room Size: 41 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Toilet paper, Free toiletries, Toilet, Conditioner, Hairdryer, Towels, Private bathroom, Shampoo, Body soap, Shower, Walk-in shower General Ironing facilities, Air conditioning, Trash cans, Key card access, Key access, Safe, Laptop safe, Iron, Smoke Alarm, Fire extinguisher, Fan, Mosquito net Media & Technology Radio, Telephone, Satellite channels, Flat-screen TV, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Living Area Fireplace View Sea view, View Bedroom Alarm clock, Wardrobe or closet Outdoors Private pool, Terrace Kitchen Dining table, Dryer Accessibility Accessible by elevator, Upper floors accessible by elevator Pool and Spa Pool towels, Rooftop pool Exclusive services Free gym access
Cabana 2, 1 Bedroom Studio Suite, 1 King, Oceanfront Room Type: Double Room Size: 61 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Toilet paper, Free toiletries, Toilet, Conditioner, Hairdryer, Towels, Private bathroom, Shampoo, Body soap, Shower, Walk-in shower General Ironing facilities, Air conditioning, Trash cans, Key card access, Key access, Safe, Laptop safe, Iron, Smoke Alarm, Fire extinguisher, Fan, Mosquito net Media & Technology Radio, Telephone, Satellite channels, Flat-screen TV, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Living Area Fireplace View Sea view, View Bedroom Alarm clock, Wardrobe or closet Outdoors Private pool, Terrace Kitchen Dining table, Dryer Accessibility Accessible by elevator, Upper floors accessible by elevator Pool and Spa Pool towels, Rooftop pool Exclusive services Free gym access
Suite 1 Bedroom Larger 1 King Ocean view, Top floor Room Type: Double Room Size: 105 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Toilet paper, Free toiletries, Toilet, Conditioner, Hairdryer, Towels, Private bathroom, Shampoo, Body soap, Shower General Ironing facilities, Air conditioning, Trash cans, Key card access, Key access, Safe, Laptop safe, Iron, Smoke Alarm, Fire extinguisher, Fan Media & Technology Radio, Telephone, Satellite channels, Flat-screen TV, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony, Patio, Terrace Living Area Sofa, Desk, Fireplace View Sea view, View Bedroom Alarm clock, Wardrobe or closet Kitchen Dining table, Dryer Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels, Rooftop pool Exclusive services Free gym access
Master Suite, 1 Bedroom Presidential Suite, 1 King Room Type: Double Room Size: 122 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Toilet paper, Free toiletries, Toilet, Conditioner, Hairdryer, Towels, Private bathroom, Shampoo, Body soap, Shower General Ironing facilities, Air conditioning, Trash cans, Key card access, Key access, Safe, Laptop safe, Iron, Smoke Alarm, Fire extinguisher, Fan Media & Technology Radio, Telephone, Satellite channels, Flat-screen TV, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony, Patio, Terrace Living Area Sofa, Desk, Fireplace View Sea view, View Bedroom Alarm clock, Wardrobe or closet Kitchen Dining table, Dryer Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels, Rooftop pool Exclusive services Free gym access

FAQ's

Is this The Westin Cozumel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Westin Cozumel?

Check-in time for The Westin Cozumel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Westin Cozumel have a swimming pool?

Yes, this The Westin Cozumel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Westin Cozumel?

Best-rates for the The Westin Cozumel starts from $154 per night with includes Restaurant, Guest Services, Breakfast, Child Friendly, Air Conditioner, TV, View, Ocean View, Accessibility, Laundry, Parking, Pet Friendly, Wheelchair Accessible, Private Beach, Oceanfront, Transportation/Shuttle, Security/Safety, Spa, Pool, Balcony/Terrace, Sports/Activities, Wellness Facilities, Bar, Entertainment, Internet, Business Services with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Westin Cozumel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Westin Cozumel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Westin Cozumel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Westin Cozumel?

Based on the information reported by the owner or manager, the The Westin Cozumel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Westin Cozumel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Westin Cozumel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $154

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The Westin Cozumel | Hotel in Cozumel

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Hotel in Zona Hotelera Norte, Cozumel

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Kitchen

Accessibility

Pool and Spa

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

View

Bedroom

Kitchen

Accessibility

Pool and Spa

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

View

Bedroom

Kitchen

Accessibility

Pool and Spa

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Kitchen

Outdoors

Accessibility

Pool and Spa

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Kitchen

Outdoors

Accessibility

Pool and Spa

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Outdoors