Sunway Pyramid Hotel | Hotel in Kuala Lumpur

| 8.2 (2801 Reviews) |  9 Bathrooms  26 Guests
Bandar Sunway Hotel | Sunway Pyramid Hotel

Hotel in Bandar Sunway, Kuala Lumpur

Located in the heart of Sunway Lagoon theme park and Sunway Pyramid shopping and entertainment mall, Sunway Pyramid Hotel provides 4-star accommodations. Union Pay is accepted here. Sunway Pyramid Hotel has direct access to Sunway Resort Hotel & Spa, which the hotel is part of. It is a 35-minute drive from Kuala Lumpur International Airport and 25 minutes from the city center by car. The property also offers access to the Bus Rapid Transit (BRT). These electric busses travel to Sunway-Setia Jaya, Mentari, Sunway Lagoon, SunMed, SunU-Monash, South Quay and USJ7. Modern and elegantly designed rooms are fitted with a satellite TV and a safe. A mini-bar and tea/coffee making facilities are provided for guests’ convenience, and Chinese tea is also available. Private bathrooms have a bathtub with overhead shower, hairdryer and free toiletries including toothbrush and toothpaste. Guests can surf the world’s largest man-made beach, take a stroll through the longest and highest bridge in Kuala Lumpur, go riding on roller coasters, or shopping at Sunway Pyramid, home to over 900 stores. International dishes are served at The Resort Cafe restaurant and guests can unwind with a cocktail and live performances at the Lobby Lounge..

Sunway Pyramid Hotel is located in Kuala Lumpur.

This 654 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Transportation/Shuttle, Security/Safety, and several others. This is a 4 star rated property and has over 2801 reviews with the average score of 8.2 . Coming to Kuala Lumpur and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 654 Bedrooms Hotel if you want to learn more about this ODS place in Kuala Lumpur. These details are authentic, as they are provided by our partner, booking.com.

This Sunway Pyramid Hotel in Kuala Lumpur is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sunway Pyramid Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, 47500, Malaysia

Amenities

Air Conditioner
Parking
Designated Smoking Area
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Fruit
  • Kid-friendly buffet
  • Breakfast in the room
Parking
  • Electric vehicle charging station
  • Accessible parking
  • Parking on site
  • Private Parking
  • Parking
  • Parking garage
Accessibility
  • Bathroom emergency cord
  • Wheelchair accessible
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
Activities
  • Water park
General
  • Elevator
  • Designated smoking area
  • Non-smoking rooms
  • Smoke-free property
  • Safe
  • Convenience store on site
  • Family rooms
  • Wifi in all areas
  • Air conditioning
  • Facilities for disabled guests
Guest Services
  • Ironing service
  • 24-hour front desk
  • Hair/Beauty salon
  • Fax/Photocopying
  • Laundry
  • Airport shuttle
  • Baggage storage
  • Valet parking
  • Dry cleaning
  • Suit press
  • Currency exchange
  • Meeting/Banquet facilities
  • Room service
  • Car rental
  • Express check-in/out
  • Daily housekeeping
  • ATM on site
  • Concierge
  • Tour desk
  • Airport shuttle (additional charge)
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Security/Safety
  • CCTV outside property
  • Fire extinguishers
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Physical distancing rules followed
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
From 1st january 2023, a tourist tax of rm 10 per room per night is applied to all foreign guests. this tax is not included in the room rate and must be paid upon check-in. guests with a valid malaysian identity card or valid permanent residents my pr card are exempted. only fully vaccinated guests with proof of their digital covid-19 vaccination certificate are allowed to check-in at our hotel. guests who are not / not fully vaccinated with an admissible reason are required to obtain a letter of consent by an appointed doctor, please note that sunway lagoon theme park opens daily at 10:00 to 18:00, the hotel is also a smoke-free property. violators are liable to a fine of rm 400, please note that there are no connecting rooms, guests under the age of 18 are only allowed to check in with a parent or official guardian, please note that guests may request for a late check-out, subject to the hotel's availability. extra charges apply. kindly contact the hotel directly for more information, please note that an extra bed is available for 1 additional guest, subject to availability. additional charges apply, extra guests are subject to additional breakfast charges, please be informed that the hotel does not accept a third party payment card. please present the same credit card used to guarantee your booking when checking in or making payment at the hotel, as announced by the government of malaysia, effective 1st march 2024, the sales & service tax (sst) for hotel accommodations and ancillary services will increase to 8%, which will be reflected in the final bill settlement. please pay the tax differences direct to hotel upon check in/check out.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.64
Location:
9.01
Staff:
8.41
Facilities:
8.12
Comfort:
8.32
Cleanliness:
8.29
John
Aug 27, 2025 07:00:00 AM
Review Score:   10
Australia
Reviewer Type: Couple
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double or Twin Room
Room Type: Twin/Double
Room Size: 28 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Private bathroom, Bidet, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Walk-in shower, Bathrobe, Toilet paper

General

Interconnecting room(s) available, Smoke Alarm, Fire extinguisher, Safe, Key card access, Carpeted, Trash cans, Air conditioning, Carbon monoxide sources, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Telephone, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Clothes rack, Adapter
Deluxe Park View Double or Twin Room
Room Type: Twin/Double
Room Size: 26 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Private bathroom, Bidet, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Walk-in shower, Bathrobe, Toilet paper

General

Smoke Alarm, Fire extinguisher, Safe, Iron, Ironing facilities, Key card access, Carpeted, Trash cans, Air conditioning, Carbon monoxide sources, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Telephone, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

View

View

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Clothes rack, Adapter
Executive City View Double or Twin Room
Room Type: Twin/Double
Room Size: 40 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Private bathroom, Bidet, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Walk-in shower, Bathrobe, Toilet paper

General

Interconnecting room(s) available, Smoke Alarm, Fire extinguisher, Safe, Iron, Ironing facilities, Key card access, Carpeted, Trash cans, Air conditioning, Carbon monoxide sources, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Telephone, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

City view, View

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Clothes rack, Adapter
Family Room with Premium Leisure Lounge Access (2 adults + 2 child breakfast)
Room Type: Family
Room Size: 53 m2
1 King bed(s) Bed
1 Bunk bed Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Private bathroom, Bidet, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Walk-in shower, Bathrobe, Toilet paper

General

Smoke Alarm, Fire extinguisher, Safe, Key card access, Trash cans, Air conditioning, Carbon monoxide sources, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Telephone, Satellite channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

View

View

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Clothes rack, Adapter
Family Suite with Premium Leisure Lounge Access (6 breakfast)
Room Type: Family
Room Size: 60 m2
1 King bed(s) Bed
2 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Private bathroom, Bidet, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Walk-in shower, Bathrobe, Toilet paper

General

Smoke Alarm, Fire extinguisher, Safe, Key card access, Trash cans, Air conditioning, Carbon monoxide sources, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Telephone, Satellite channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

View

View

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Clothes rack, Adapter
Studio with Balcony
Room Type: Studio
Room Size: 43 m2
1 Full bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Private bathroom, Bidet, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Walk-in shower, Bathrobe, Toilet paper

General

Smoke Alarm, Fire extinguisher, Safe, Iron, Ironing facilities, Key card access, Trash cans, Air conditioning, Carbon monoxide sources, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Telephone, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Kitchenette, Microwave, Dining table, Electric kettle, Refrigerator, Toaster, Kitchenware

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Clothes rack, Adapter
Staycation Room - Deluxe Double or Twin
Room Type: Twin/Double
Room Size: 28 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Private bathroom, Bidet, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Walk-in shower, Bathrobe, Toilet paper

General

Smoke Alarm, Fire extinguisher, Safe, Key card access, Carpeted, Trash cans, Air conditioning, Carbon monoxide sources, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Telephone, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Clothes rack, Adapter
Executive Club Room
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Private bathroom, Bidet, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Walk-in shower, Bathrobe, Toilet paper

General

Smoke Alarm, Fire extinguisher, Safe, Key card access, Carpeted, Trash cans, Air conditioning, Carbon monoxide sources, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Satellite channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Clothes rack, Adapter
Black Friday Special-Deluxe Room Incl F&B Voucher Worth RM100 & SPA Voucher Worth RM200 Per stay
Room Type: Twin/Double
Room Size: 28 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Private bathroom, Bidet, Bathtub or shower, Shower, Hairdryer, Shower cap, Slippers, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Walk-in shower, Bathrobe, Toilet paper

General

Smoke Alarm, Fire extinguisher, Safe, Key card access, Carpeted, Trash cans, Air conditioning, Carbon monoxide sources, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Telephone, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Feather pillow, Clothes rack, Adapter
Staycation Room - Deluxe Double or Twin
Room Type: Twin/Double
1 Full bed(s) Bed
2 Twin bed(s) Bed

FAQ's

Is this Sunway Pyramid Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sunway Pyramid Hotel?

Check-in time for Sunway Pyramid Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sunway Pyramid Hotel have a swimming pool?

No, this Sunway Pyramid Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sunway Pyramid Hotel?

Best-rates for the Sunway Pyramid Hotel starts from $140 per night with includes Air Conditioner, Wheelchair Accessible, Transportation/Shuttle, Security/Safety, Parking, Designated Smoking Area, Accessibility, EV Charge Station, Business Services, Wellness Facilities, Toiletries, Guest Services, Sports/Activities, Breakfast, Internet, Laundry, Child Friendly, Kitchen with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sunway Pyramid Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sunway Pyramid Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sunway Pyramid Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sunway Pyramid Hotel?

Based on the information reported by the owner or manager, the Sunway Pyramid Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sunway Pyramid Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sunway Pyramid Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $140
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