Serras Andorra | Hotel in Soldeu

| 9.2 (519 Reviews) |  9 Bathrooms  29 Guests
Incles Hotel | Serras Andorra

Hotel in Incles, Soldeu

Serras Andorra is located in the Vall d’Incles region of Andorra with wonderful views of the Grandvalira mountains. The only hotel in Andorra with its own ski slopes reopens its doors, after a renovation process, by Serras Collection, to make it the best 5 * GL in Andorra. The rooms at Serras Andorra are designed with your well-being in mind, our 57 rooms and suites are very spacious and bright. Most rooms have mountain views and have a balcony or terrace. At SERRAS we are truly passionate about gastronomy. Our culinary offer is committed to reinterpretations of traditional Catalan cuisine with a modern and fresh touch. Our gastronomic proposal is an explosion of flavors that are based on quality, seasonal and local products, highly appreciated by both our most demanding local customers and our hotel guests. The hotel is just a 20-minute drive from Pas de La Casa and from Andorra La Vella. The town of Canillo is less than 10 minutes’ drive from the Serras Andorra. In winter months, free transport is provided to Grandvalira Ski Resort, and in summer to the main starting points for hiking trails..

Serras Andorra is located in Soldeu.

This 51 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Internet, Wheelchair Accessible, and several others. This is a 5 star rated property and has over 519 reviews with the average score of 9.2 . Coming to Soldeu and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 51 Bedrooms Hotel if you want to learn more about this ODS place in Soldeu. These details are authentic, as they are provided by our partner, booking.com.

This Serras Andorra in Soldeu is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Serras Andorra”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Carretera General, Soldeu, AD100, Andorra

Amenities

Parking
Pool
TV
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Special diet meals (on request)
  • Kids' meals
  • Breakfast in the room
  • Wine/Champagne
  • Restaurant
  • Bar
  • Fruit
Parking
  • Parking on site
  • Electric vehicle charging station
  • Parking
  • Private Parking
  • Parking garage
  • Accessible parking
Activities
  • Skiing
  • Fitness
  • Body treatments
  • Couples' massage
  • Indoor pool
  • Bike tours
  • Live music/Performance
  • Head massage
  • Hiking
  • Massage
  • Neck massage
  • Game room
  • Facial treatments
  • Spa
  • Kids' club
  • Foot massage
  • Walking tours
  • Cycling
  • Back massage
  • Sauna
  • Full-body massage
  • Playground
  • Beauty services
  • Fitness center
Entertainment
  • Board games/Puzzles
General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Safe
  • Wifi in all areas
  • Family rooms
  • Heating
  • Elevator
  • Smoke-free property
Guest Services
  • Suit press
  • Car rental
  • Shuttle service
  • Tour desk
  • Room service
  • Babysitting/Child services
  • Lockers
  • Baggage storage
  • Daily housekeeping
  • Currency exchange
  • 24-hour front desk
  • Valet parking
  • Ironing service
  • Shared lounge/TV area
  • Laundry
  • Fax/Photocopying
  • Private check-in/out
  • Concierge
  • Dry cleaning
  • Express check-in/out
  • Shuttle service (additional charge)
  • Meeting/Banquet facilities
  • Packed lunches
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
  • Sun deck
  • Outdoor furniture
Security/Safety
  • CCTV outside property
  • CCTV in common areas
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Access to healthcare professionals
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Physical distancing rules followed
Skiing
  • Ski storage
  • Ski rental on site
  • Ski-in, ski-out access
  • Ski school
  • Ski pass vendor
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Child Policy
Children aged 10 years and above are considered adults at this property.
Pet Policy
Pets are not allowed
Children under 2 years old can stay for free in the room. all requests are subject to the room category. meals or extra services required are not included and should be paid at the hotel, parking fees are eur 25 per day, per car. we require advance booking. please contact the property directly, during the high season period from december 20, 2025 – january 6, 2026 we require 100% deposit prepayment in advance upon booking. from february 1, 2025 to march 1, 2025, we require 100% deposit prepayment in advance upon booking in order to guarantee the reservation, the new years eve gala dinner is mandatory for all guests staying on 31 december, prices are not included in the accommodations. events team will contact you in order to pre-book, when booking 7 rooms or more, different policies and additional supplements may apply, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.65
Location:
8.75
Staff:
9.62
Facilities:
9.36
Comfort:
9.59
Cleanliness:
9.6
Fatemeh
Aug 2, 2025 07:00:00 AM
Review Score:   8
United Arab Emirates
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: the hotel ambience, great helpful staff and super cosy and spacious rooms and cleanliness was excellent.Location is nice but there is nothing around it. Having a car helped us alot
Negative: The restaurant had limited times to serve lunch and dinner and the menue was also limited. We traveled in Summer time (JULY) so I wonder if it gets better during winter time.
Summary: Beautifully decorated hotel with gorgeous backdrop of mountain view. Staff were excellent
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Family Room
Room Type: Quad
Room Size: 42 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Bathroom

Bathrobe, Free toiletries, Bathtub

Outdoors

Balcony

Living Area

Desk

Media & Technology

Cable channels

Bedroom

Wardrobe or closet

Food & Drink

Bottle of water
Deluxe Double Room with Balcony
Room Type: Triple
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Outdoors

Balcony

Bathroom

Bathrobe, Free toiletries

Media & Technology

Cable channels

General

Interconnecting room(s) available

Bedroom

Wardrobe or closet, Childrens' cribs
Junior Suite
Room Type: Suite
Room Size: 50 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Shower cap, Free toiletries, Hairdryer, Bathrobe, Private bathroom, Body soap, Slippers, Toothbrush

General

Key access, Trash cans, Smoke Alarm, Safe, Hypoallergenic, Soundproof, Heating, Hardwood or parquet floors, Iron, Carbon monoxide detector, Key card access

Media & Technology

Cable channels, TV, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sitting area, Desk

View

Mountain view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Coffee machine, Dryer, Electric kettle

Room Amenities

Clothes rack, Adapter, Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Superior Double Room
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs
Deluxe Double Room
Room Type: Triple
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Shower cap, Free toiletries, Hairdryer, Bathrobe, Private bathroom, Body soap, Slippers, Toothbrush

General

Key access, Trash cans, Smoke Alarm, Safe, Hypoallergenic, Soundproof, Heating, Hardwood or parquet floors, Iron, Carbon monoxide detector, Key card access

Media & Technology

Cable channels, TV, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Coffee machine, Dryer, Electric kettle

Room Amenities

Clothes rack, Adapter, Sofa bed, Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Family Suite
Room Type: Suite
Room Size: 80 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Towels, Shower, Toilet paper, Bathtub or shower, Conditioner, Shampoo, Toilet, Shower cap, Free toiletries, Hairdryer, Bathrobe, Private bathroom, Additional bathroom, Body soap, Bathtub, Slippers, Toothbrush

General

Key access, Trash cans, Smoke Alarm, Safe, Hypoallergenic, Soundproof, Heating, Hardwood or parquet floors, Interconnecting room(s) available, Iron, Carbon monoxide detector, Key card access

Media & Technology

Cable channels, TV, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

View

Mountain view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Coffee machine, Dryer, Electric kettle

Room Amenities

Clothes rack, Adapter, Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Family Room
Room Type: Quad
Room Size: 50 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Shower cap, Free toiletries, Hairdryer, Bathrobe, Private bathroom, Body soap, Bathtub, Slippers, Toothbrush

General

Key access, Trash cans, Smoke Alarm, Safe, Hypoallergenic, Soundproof, Heating, Hardwood or parquet floors, Iron, Carbon monoxide detector, Key card access

Media & Technology

Cable channels, TV, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Coffee machine, Dryer, Electric kettle

Room Amenities

Clothes rack, Adapter, Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Penthouse Apartment
Room Type: Suite
Room Size: 100 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Guest bathroom, Shower cap, Free toiletries, Hairdryer, Bathrobe, Private bathroom, Additional bathroom, Body soap, Slippers, Toothbrush

General

Air conditioning, Key access, Trash cans, Smoke Alarm, Safe, Hypoallergenic, Soundproof, Heating, Hardwood or parquet floors, Iron, Carbon monoxide detector, Key card access, Laptop safe

Media & Technology

Cable channels, TV, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Dining table, Dryer, Wine glasses, Microwave, Kitchenette, Kitchen, Coffee machine, Electric kettle

Outdoors

Balcony

Living Area

Sitting area, Sofa, Desk, Dining area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Walk-in closet, Alarm clock

View

Mountain view, View

Room Amenities

Clothes rack, Adapter, Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow

FAQ's

Is this Serras Andorra pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Serras Andorra?

Check-in time for Serras Andorra starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Serras Andorra have a swimming pool?

Yes, this Serras Andorra has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Serras Andorra?

Best-rates for the Serras Andorra starts from $244 per night with includes Restaurant, Breakfast, Accessibility, Business Services, Skiing, Wellness Facilities, Spa, Entertainment, Child Friendly, Internet, Wheelchair Accessible, Security/Safety, Bar, Laundry, EV Charge Station, Sports/Activities, Fireplace/Heating, Guest Services, Parking, Pool, TV, Private Pool, Balcony/Terrace, Transportation/Shuttle with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Serras Andorra a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Serras Andorra wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Serras Andorra is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Serras Andorra?

Based on the information reported by the owner or manager, the Serras Andorra indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Serras Andorra?

Based on the information reported by the owner or manager, details for the cancellation policy for the Serras Andorra are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $244
You will be redirected to  
Hot Deal - It has been viewed 193 times today
Not the right fit? Check out our other properties in Incles
|
7.7 (120 Reviews)
Apartment
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
|
5.5 (37 Reviews)
Apartment
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
|
9.7 (3 Reviews)
Apartment
  • Parking
  • Balcony/Terrace
  • Child Friendly
5.0 (1 Review)
Apartment
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace