Serras Andorra | Hotel in Soldeu

| 9.2 (503 Reviews) |  7 Bathrooms  29 Guests
Incles Hotel | Serras Andorra

Hotel in Incles, Soldeu

Serras Andorra is located in the Vall d’Incles region of Andorra with wonderful views of the Grandvalira mountains. The only hotel in Andorra with its own ski slopes reopens its doors, after a renovation process, by Serras Collection, to make it the best 5 * GL in Andorra. The rooms at Serras Andorra are designed with your well-being in mind, our 57 rooms and suites are very spacious and bright. Most rooms have mountain views and have a balcony or terrace. At SERRAS we are truly passionate about gastronomy. Our culinary offer is committed to reinterpretations of traditional Catalan cuisine with a modern and fresh touch. Our gastronomic proposal is an explosion of flavors that are based on quality, seasonal and local products, highly appreciated by both our most demanding local customers and our hotel guests. The hotel is just a 20-minute drive from Pas de La Casa and from Andorra La Vella. The town of Canillo is less than 10 minutes’ drive from the Serras Andorra. In winter months, free transport is provided to Grandvalira Ski Resort, and in summer to the main starting points for hiking trails..

Serras Andorra is located in Soldeu.

This 51 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Entertainment, Child Friendly, and several others. This is a 5 star rated property and has over 503 reviews with the average score of 9.2 . Coming to Soldeu and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 51 Bedrooms Hotel if you want to learn more about this ODS place in Soldeu. These details are authentic, as they are provided by our partner, booking.com.

This Serras Andorra in Soldeu is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Serras Andorra”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Carretera General, Soldeu, AD100, Andorra

Amenities

Parking
Pool
TV
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Snack bar
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Special diet meals (on request)
  • Restaurant
  • Fruit
Parking
  • Accessible parking
  • Parking garage
  • Parking on site
  • Private Parking
  • Parking
  • Electric vehicle charging station
Activities
  • Massage
  • Beauty services
  • Live music/Performance
  • Game room
  • Indoor pool
  • Walking tours
  • Skiing
  • Fitness center
  • Spa
  • Foot massage
  • Body treatments
  • Facial treatments
  • Head massage
  • Cycling
  • Neck massage
  • Sauna
  • Back massage
  • Kids' club
  • Hiking
  • Fitness
  • Bike tours
  • Playground
  • Full-body massage
  • Couples' massage
Entertainment
  • Board games/Puzzles
General
  • Smoke-free property
  • Facilities for disabled guests
  • Heating
  • Wifi in all areas
  • Family rooms
  • Elevator
  • Non-smoking rooms
  • Safe
Guest Services
  • Babysitting/Child services
  • Valet parking
  • Laundry
  • Room service
  • Currency exchange
  • Shared lounge/TV area
  • Meeting/Banquet facilities
  • Daily housekeeping
  • Private check-in/out
  • Shuttle service
  • Packed lunches
  • 24-hour front desk
  • Ironing service
  • Tour desk
  • Suit press
  • Dry cleaning
  • Lockers
  • Shuttle service (additional charge)
  • Express check-in/out
  • Concierge
  • Fax/Photocopying
  • Car rental
  • Baggage storage
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Sun deck
  • Terrace
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Key card access
  • CCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Physical distancing rules followed
  • Cashless payment available
Skiing
  • Ski storage
  • Ski-in, ski-out access
  • Ski pass vendor
  • Ski school
  • Ski rental on site
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Child Policy
Children aged 10 years and above are considered adults at this property.
Pet Policy
Pets are not allowed
Children under 2 years old can stay for free in the room. all requests are subject to the room category. meals or extra services required are not included and should be paid at the hotel, parking fees are eur 25 per day, per car. we require advance booking. please contact the property directly, during the high season period from 20th december 2024 – 6th january 2025 we require 100% deposit prepayment in advance upon booking. from 1st february 2025 to 1st march 2025, we require 100% deposit prepayment in advance upon booking in order to guarantee the reservation, the new years eve gala dinner is mandatory for all guests staying on 31 december, prices are not included in the accommodations. events team will contact you in order to pre-book, groups: when booking 6 rooms or more, different policies and additional supplements may apply, guests are required to show a photo identification and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform serras andorra in advance of your expected arrival time. you can use the special requests box when booking, or contact the property directly with the contact details provided in your confirmation.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.65
Location:
8.75
Staff:
9.62
Facilities:
9.36
Comfort:
9.59
Cleanliness:
9.6
Mikhail
Apr 22, 2025 07:00:00 AM
Review Score:   8
Russia
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Family Room
Room Type: Quad
Room Size: 42 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Bathroom

Bathtub, Free toiletries, Bathrobe

Outdoors

Balcony

Living Area

Desk

Media & Technology

Cable channels

General

Interconnecting room(s) available

Bedroom

Wardrobe or closet

Food & Drink

Bottle of water
Deluxe Double Room with Balcony
Room Type: Triple
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Outdoors

Balcony

Bathroom

Free toiletries, Bathrobe

Media & Technology

Cable channels

General

Interconnecting room(s) available

Bedroom

Childrens' cribs, Wardrobe or closet
Junior Suite
Room Type: Suite
Room Size: 50 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Outdoors

Balcony

Bathroom

Private bathroom, Free toiletries, Bathrobe

Media & Technology

Cable channels

Bedroom

Childrens' cribs, Wardrobe or closet
Superior Double Room
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Bathrobe

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet
Deluxe Double Room
Room Type: Triple
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe

Living Area

Desk

Media & Technology

Cable channels

Bedroom

Childrens' cribs, Wardrobe or closet
Family Suite
Room Type: Suite
Room Size: 80 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Private bathroom, Free toiletries, Bathtub, Bathrobe, Bathtub or shower

Outdoors

Balcony

Media & Technology

Cable channels

General

Interconnecting room(s) available

Bedroom

Childrens' cribs, Wardrobe or closet
Family Room
Room Type: Quad
Room Size: 50 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Bathroom

Bathtub, Free toiletries, Bathrobe

Media & Technology

Cable channels

Bedroom

Childrens' cribs, Wardrobe or closet

Food & Drink

Bottle of water
Penthouse Apartment
Room Type: Suite
Room Size: 100 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Free toiletries, Shower, Shower cap, Hairdryer, Bathrobe, Slippers, Toothbrush, Shampoo, Guest bathroom, Toilet, Towels, Body soap, Toilet paper, Conditioner, Additional bathroom

General

Soundproof, Smoke Alarm, Key access, Heating, Trash cans, Laptop safe, Hardwood or parquet floors, Key card access, Safe

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Satellite channels

Outdoors

Balcony

Kitchen

Kitchen, Coffee machine, Refrigerator, Wine glasses, Dining table, Microwave

Living Area

Sitting area, Dining area, Desk, Sofa

Bedroom

Wardrobe or closet, Walk-in closet, Linens

View

Mountain view, View

Services

Wake-up service

Room Amenities

Adapter, Feather pillow, Socket near the bed, Clothes rack

Accessibility

Accessible by elevator

FAQ's

Is this Serras Andorra pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Serras Andorra?

Check-in time for Serras Andorra starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Serras Andorra have a swimming pool?

Yes, this Serras Andorra has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Serras Andorra?

Best-rates for the Serras Andorra starts from $244 per night with includes Spa, Fireplace/Heating, Breakfast, Internet, Private Pool, Business Services, Security/Safety, Skiing, Bar, Entertainment, Child Friendly, Laundry, Pool, Wheelchair Accessible, Accessibility, EV Charge Station, Sports/Activities, Wellness Facilities, Guest Services, TV, Balcony/Terrace, Restaurant, Parking, Transportation/Shuttle with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Serras Andorra a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Serras Andorra wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Serras Andorra is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Serras Andorra?

Based on the information reported by the owner or manager, the Serras Andorra indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Serras Andorra?

Based on the information reported by the owner or manager, details for the cancellation policy for the Serras Andorra are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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