Novotel Hamburg City Alster | Hotel in Hamburg

| 8.3 (4211 Reviews) |   Pet Friendly  4 Bathrooms  12 Guests
Hohenfelde Hotel | Novotel Hamburg City Alster

Hotel in Hohenfelde, Hamburg

This 4-star hotel in central Hamburg offers rooms with free WiFi. The Novotel Alster lies in the Hohenfelde district, 164 feet from Lübecker Straße Underground Station. Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. The private bathroom is fitted with a rain shower and hairdryer. Up to 2 children under the age of 15 can sleep free of charge in the parents' room. Guests enjoy free use of the Novotel's spa area, featuring a sauna, steam bath and a modern fitness room. There is a children's play corner and Xbox at the lobby. The Novo2 bar, lounge and eatery serves regional Northern German specialties as well as Mediterranean cuisine. Snacks and drinks are served in the Alster Lounge, where sports events are also shown on the large TV screen. The Novotel offers on-site parking and is just a 10-minute walk from Hamburg's Alster Lake. Guests can walk to Hamburg Main Station in 15 minutes..

Novotel Hamburg City Alster is located in Hamburg.

This 202 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Child Friendly, Air Conditioner, and several others. This is a 4 star rated property and has over 4211 reviews with the average score of 8.3 . Coming to Hamburg and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 202 Bedrooms Hotel if you want to learn more about this ODS place in Hamburg. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Hamburg City Alster in Hamburg is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Hamburg City Alster”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Lübecker Str. 3, Hamburg, 22087, Germany

Amenities

Air Conditioner
Parking
Other
Pet Friendly
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Breakfast in the room
  • Restaurant
Parking
  • Accessible parking
  • Parking garage
  • Parking on site
  • Parking
Activities
  • Sauna
  • Fitness center
  • Fitness
  • Turkish/Steam Bath
Entertainment
  • Indoor play area
General
  • Pet friendly
  • Family rooms
  • Soundproof rooms
  • Safe
  • Smoke-free property
  • Wifi in all areas
  • Facilities for disabled guests
  • Heating
  • Non-smoking rooms
  • Air conditioning
  • Elevator
Guest Services
  • 24-hour front desk
  • Fax/Photocopying
  • Daily housekeeping
  • Laundry
  • Room service
  • Tour desk
  • Dry cleaning
  • Baggage storage
  • Business center
  • Meeting/Banquet facilities
  • Ironing service
Internet
  • Free Wifi
  • Wifi
  • Internet
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Security alarm
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.77
Location:
8.51
Staff:
8.73
Facilities:
8.32
Comfort:
8.48
Cleanliness:
8.62
Olivier
Sep 18, 2025 07:00:00 AM
Review Score:   8
Denmark
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed
Standard Double Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Free toiletries, Toilet paper, Private bathroom, Body soap, Hairdryer, Towels, Shower, Conditioner, Bathtub or shower, Shampoo

General

Trash cans, Safe, Carpeted, Heating, Smoke Alarm, Key card access, Laptop safe, Air conditioning, Hypoallergenic, Soundproof

Media & Technology

TV, Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Wardrobe or closet

Kitchen

Electric kettle

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Standard Twin Room
Room Type: Twin
Room Size: 25 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Free toiletries, Toilet paper, Private bathroom, Body soap, Hairdryer, Towels, Shower, Conditioner, Bathtub or shower, Shampoo

General

Trash cans, Safe, Carpeted, Heating, Smoke Alarm, Key card access, Laptop safe, Air conditioning, Hypoallergenic, Soundproof

Media & Technology

TV, Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Extra long beds (> 6.5 ft), Linens, Wardrobe or closet

Kitchen

Electric kettle

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Superior Double Room with Sofa
Room Type: Quad
Room Size: 25 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Toilet, Free toiletries, Slippers, Bathrobe, Private bathroom, Toilet paper, Body soap, Hairdryer, Towels, Shower, Conditioner, Bathtub or shower, Shampoo

General

Trash cans, Safe, Carpeted, Heating, Smoke Alarm, Key card access, Laptop safe, Air conditioning, Hypoallergenic, Soundproof

Media & Technology

TV, Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Sofa

Bedroom

Extra long beds (> 6.5 ft), Linens, Wardrobe or closet

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Sofa bed, Non-feather pillow

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Standard Double Room with Sofa Bed
Room Type: Quad
Room Size: 25 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Free toiletries, Toilet paper, Private bathroom, Body soap, Hairdryer, Towels, Shower, Conditioner, Bathtub or shower, Shampoo

General

Trash cans, Safe, Carpeted, Heating, Smoke Alarm, Key card access, Laptop safe, Air conditioning, Hypoallergenic, Soundproof

Media & Technology

TV, Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Sofa

Bedroom

Extra long beds (> 6.5 ft), Linens, Wardrobe or closet

Kitchen

Electric kettle

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Sofa bed, Non-feather pillow

Layout

Window

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Novotel Hamburg City Alster pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Hamburg City Alster?

Check-in time for Novotel Hamburg City Alster starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Hamburg City Alster have a swimming pool?

No, this Novotel Hamburg City Alster does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Hamburg City Alster?

Best-rates for the Novotel Hamburg City Alster starts from $112 per night with includes Security/Safety, Child Friendly, Air Conditioner, Other, Pet Friendly, Guest Services, Breakfast, Hot Tub, Internet, Parking, Wheelchair Accessible, Accessibility, Business Services, Fireplace/Heating, Bar, Laundry, Wellness Facilities, Restaurant with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Hamburg City Alster a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Hamburg City Alster wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Hamburg City Alster is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Hamburg City Alster?

Based on the information reported by the owner or manager, the Novotel Hamburg City Alster indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Hamburg City Alster?

Based on the information reported by the owner or manager, details for the cancellation policy for the Novotel Hamburg City Alster are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $112
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