Mercure Hotel Hamburg City | Hotel in Hamburg

| 7.9 (3456 Reviews) |   Pet Friendly  6 Bathrooms  18 Guests
Hammerbrook Hotel | Mercure Hotel Hamburg City

Hotel in Hammerbrook, Hamburg

Newly renovated in 2018, the Mercure Hotel Hamburg City is close to centrally located attractions such as the Speicherstadt, Mehr! Theater, city center and main train station. The Mercure Hotel Hamburg City has soundproofed rooms with air conditioning, a 50-inch LCD flat-screen TV and a portable desk. International cuisine and regional specialties can be enjoyed at the on-site Pier_1163 bistro and bar, while breakfast is also available daily. Leisure facilities at the Mercure Hotel include a bar. The KAI10 lounge can be hired for private events. The Hammerbrook S-Bahn (city rail) station is a 7-minute walk away from the Mercure Hotel Hamburg City. It connects you to the main train station in 10 - 15 minutes. The hotel offers its own large underground car park as well as paid parking spaces in front of the hotel entrance..

Mercure Hotel Hamburg City is located in Hamburg.

This 179 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Sports/Activities, Entertainment, and several others. This is a 4 star rated property and has over 3456 reviews with the average score of 7.9 . Coming to Hamburg and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 179 Bedrooms Hotel if you want to learn more about this ODS place in Hamburg. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Hotel Hamburg City in Hamburg is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Hotel Hamburg City”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Amsinckstr. 53, Hamburg, 20097, Germany

Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Wine/Champagne
  • Breakfast in the room
  • Coffee house on site
  • Kids' meals
  • Bar
  • Snack bar
Parking
  • Private Parking
  • Parking on site
  • Parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Bathroom emergency cord
  • Toilet with grab rails
Activities
  • Sauna
  • Cycling
Entertainment
  • Board games/Puzzles
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Smoke-free property
  • Hypoallergenic room available
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Soundproof rooms
  • Safe
  • Heating
  • Pet friendly
Guest Services
  • Lockers
  • Fax/Photocopying
  • Pet bowls
  • Laundry
  • Tour desk
  • Currency exchange
  • 24-hour front desk
  • Business center
  • Baggage storage
  • Meeting/Banquet facilities
  • Packed lunches
  • Room service
  • Dry cleaning
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Terrace
  • Outdoor furniture
Security/Safety
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Mobile app for room service
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
7.2
Location:
8.11
Staff:
8.4
Facilities:
8.03
Comfort:
8.17
Cleanliness:
8.27
Marta
Aug 26, 2025 07:00:00 AM
Review Score:   10
Poland
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: We really liked this hotel and can honestly recommend it for families with children. The family room was very spacious and the kids loved the port-themed decor. They had a lot of fun with the fridge and wardrobe door working like a shipping container. Breakfast was nice and the location very convenient. I would gladly stay there again during my next visit to Hamburg.
Negative: Everything was good, nothing to complain about.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Bathtub or shower, Toilet paper, Hairdryer, Toilet, Towels

General

Carpeted, Trash cans, Key card access, Iron, Air conditioning, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Telephone, Pay-per-view channels, Radio, TV, Flat-screen TV, Satellite channels

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Entertainment & Family Services

Baby safety gates

Room Amenities

Socket near the bed, Non-feather pillow
Superior Twin Room
Room Type: Twin
Room Size: 24 m2
2 Twin bed(s) Bed
Superior Twin Room

Bathroom

Free toiletries, Private bathroom, Shower, Bathtub or shower, Toilet paper, Hairdryer, Toilet, Towels

General

Carpeted, Trash cans, Key card access, Iron, Air conditioning, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Telephone, Pay-per-view channels, Radio, TV, Flat-screen TV, Satellite channels

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Entertainment & Family Services

Baby safety gates

Room Amenities

Socket near the bed, Non-feather pillow
Superior Queen Room with Sofa Bed
Room Type: Quad
Room Size: 24 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Bathroom

Free toiletries, Private bathroom, Shower, Bathtub or shower, Toilet paper, Hairdryer, Toilet, Towels

General

Carpeted, Trash cans, Key card access, Iron, Air conditioning, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Telephone, Pay-per-view channels, Radio, TV, Flat-screen TV, Satellite channels

Kitchen

Refrigerator

Living Area

Sofa, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Entertainment & Family Services

Baby safety gates

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow
Privilege King Room, quiet location, Mini-bar ALLin
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Hairdryer, Toilet, Towels

General

Carpeted, Trash cans, Key card access, Iron, Air conditioning, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Telephone, Pay-per-view channels, Radio, TV, Flat-screen TV, Satellite channels

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Entertainment & Family Services

Baby safety gates

Room Amenities

Socket near the bed, Non-feather pillow
Privilege King Room with Sofa, quiet location, Mini-bar ALLin
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Hairdryer, Toilet, Towels

General

Carpeted, Trash cans, Key card access, Iron, Air conditioning, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Telephone, Pay-per-view channels, Radio, TV, Flat-screen TV, Satellite channels

Living Area

Sofa, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Entertainment & Family Services

Baby safety gates

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow
Junior suite with Kingsize Bed and Sofa, Mini-bar ALLin
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Hairdryer, Toilet, Towels

General

Carpeted, Trash cans, Key card access, Iron, Air conditioning, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Telephone, Pay-per-view channels, Radio, TV, Flat-screen TV, Satellite channels

Living Area

Sofa, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Entertainment & Family Services

Baby safety gates

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow

FAQ's

Is this Mercure Hotel Hamburg City pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Hotel Hamburg City?

Check-in time for Mercure Hotel Hamburg City starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Hotel Hamburg City have a swimming pool?

No, this Mercure Hotel Hamburg City does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Hotel Hamburg City?

Best-rates for the Mercure Hotel Hamburg City starts from $115 per night with includes Accessibility, Fireplace/Heating, Restaurant, Internet, Security/Safety, Wellness Facilities, Guest Services, Laundry, Designated Smoking Area, Sports/Activities, Entertainment, Wheelchair Accessible, Business Services, Bar, Toiletries, Breakfast, Child Friendly, Air Conditioner, Parking, Pet Friendly, Balcony/Terrace with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Hotel Hamburg City a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Hotel Hamburg City wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Hotel Hamburg City is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Hotel Hamburg City?

Based on the information reported by the owner or manager, the Mercure Hotel Hamburg City indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Hotel Hamburg City?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Hotel Hamburg City are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $115
You will be redirected to  
Hot Deal - It has been viewed 16 times today
Not the right fit? Check out our other properties in Hammerbrook
|
7.2 (17 Reviews)
Apartment
  • Parking
  • Security/Safety
  • EV Charge Station
8.8 (229 Reviews)
Hotel
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
|
8.6 (3987 Reviews)
Hotel
  • Parking
  • Pet Friendly
  • Wheelchair Accessible
|
8.4 (11061 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
|
8.3 (1728 Reviews)
Hotel
  • Air Conditioner
  • Wheelchair Accessible
  • Accessibility
|
8.2 (925 Reviews)
Apartment
  • Parking
  • Accessibility
  • Security/Safety
|
8.1 (3336 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Wheelchair Accessible
|
7.9 (3456 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
|
7.6 (6027 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
7.1 (10062 Reviews)
Hotel
  • Parking
  • Pet Friendly
  • Wheelchair Accessible
7.0 (16954 Reviews)
Hotel
  • Pet Friendly
  • Wheelchair Accessible
  • Balcony/Terrace