Grand Erbil Hotel | Hotel in Almaty

| 6.0 (71 Reviews) |  1 Bathroom
Tuzdybastau Hotel | Grand Erbil Hotel

Hotel in Tuzdybastau, Almaty

family-friendly hotel with 2 restaurants and a full-service spa
this hotel features 2 restaurants, a full-service spa, and an indoor pool Free buffet breakfast and free WiFi in public areas are also provided. Additionally, 2 bars/lounges, a poolside bar, and a sauna are onsite.
grand erbil hotel offers 67 accommodations with safes and bathrobes Accommodations offer separate dining areas and include kitchen islands. 70-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, slippers, and hair dryers.

this almaty hotel provides complimentary wireless internet access Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.


recreational amenities at the hotel include an indoor pool and a sauna

the recreational activities listed below are available either on site or nearby; fees may apply

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Sauranbaeva Str. 5, Almaty, 050-0011, Kazakhstan

Amenities

Air Conditioner
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathtub or shower
  • Towels
  • Hair dryer
  • Bathrobes
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free local calls
  • Slippers
  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Turndown service
  • Phone
Breakfast
  • 2 restaurants and 1 coffee shop/cafe
  • Free buffet breakfast available daily 7 AM–10 AM
  • Room service available
  • 2 bars/lounges and 1 poolside bar
  • Kitchen island
  • Microwave
  • Dining room
  • Refrigerator
  • Paper towels
Parking
  • Wheelchair-accessible van parking available
  • Limited onsite parking (max 10 spaces per unit)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
Accessibility
  • Area rugs in room
  • Elevator
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking
  • Accessible airport shuttle
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
Activities
  • Indoor pool
  • Sauna
  • Steam room
  • Playground
  • Full-service spa
Entertainment
  • Satellite channels
  • 70-inch flat-screen TV
General
  • Meeting room
  • Elevator
  • Front-desk safe
  • Banquet hall
  • Turkish
  • Russian
  • English
  • Renovated entire property - January 2023
  • Designated smoking areas (fines apply)
  • TV in lobby
Guest Services
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Free children's club
  • Playground
  • Separate dining area
  • Refrigerator
  • Laundry facilities
  • Luggage storage
  • Dry cleaning service
  • 24-hour front desk
  • Turndown service
  • Tour/ticket assistance
  • Daily housekeeping
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace
Spa
  • Turkish bath/hammam
  • Massages

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 11:00 am late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! children 5 years old and younger stay free when using existing bedding. rollaway/extra beds are available for kzt 10000.0 per day. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: kzt 3000 per vehicle (one-way, maximum occupancy 4) rollaway bed fee: kzt 10000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Leon
Apr 25, 2025 02:30:00 PM
Review Score:   6
Summary: Wifi didn't work well Wouldn't print a boarding pass Spa is closed Noisy next to room
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room
Room Size: 258 square feet m2
1 King Bed
Superior Double Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 258, Number of bedrooms - 0, Desk, Balcony, Ping - 7.25, Square meters - 24, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Single Room
Room Size: 161 square feet m2
1 Twin Bed
Standard Single Room

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 161, Ping - 5, Square meters - 15, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Economy Double Room, No Windows
Room Size: 172 square feet m2
1 King Bed
Economy Double Room, No Windows

General

No windows, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 172, Ping - 5, Square meters - 16, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Superior Twin Room
Room Size: 258 square feet m2
2 Twin Beds
Superior Twin Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 258, Number of bedrooms - 0, Desk, Ping - 7, Square meters - 24, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Basic Shared Dormitory, Shared Bathroom
Room Size: 377 square feet m2
3 Twin Bunk Beds
Basic Shared Dormitory, Shared Bathroom

General

No windows, Number of living rooms 0, Bed count minimum 6, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Bed count maximum 6, Square feet - 377, Square meters - 35, Shared bathroom, Number of bathrooms - 2
Luxury Double Room, Jetted Tub
Room Size: 377 square feet m2
1 King Bed
Luxury Double Room, Jetted Tub

General

Number of living rooms 0, Jetted bathtub, Rollaway/extra beds (surcharge), Ping - 10.59, Number of bedrooms - 0, Desk, Square feet - 377, Square meters - 35, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Twin Room
Room Size: 194 square feet m2
2 Twin Beds
Standard Twin Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 194, Ping - 5, Square meters - 18, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Double Room
Room Size: 194 square feet m2
1 King Bed
Standard Double Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 194, Ping - 5, Square meters - 18, Balcony, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this Grand Erbil Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grand Erbil Hotel have a swimming pool?

Yes, this Grand Erbil Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Erbil Hotel?

Best-rates for the Grand Erbil Hotel starts from $37 per night with includes Wheelchair Accessible, Sports/Activities, Wellness Facilities, Internet, Pool, Designated Smoking Area, Balcony/Terrace, Bar, Accessibility, Bedding/Linens, Spa, Restaurant, Guest Services, Breakfast, Child Friendly, Laundry, TV, Business Services, Kitchen, Air Conditioner with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Grand Erbil Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Erbil Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Erbil Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Erbil Hotel?

Based on the information reported by the owner or manager, the Grand Erbil Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Erbil Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Grand Erbil Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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