Wyndham Grand Plaza Royale Hangzhou | Hotel in Hangzhou

| 9.0 (346 Reviews) |  1 Bathroom
Xihu Hotel | Wyndham Grand Plaza Royale Hangzhou

Hotel in Xihu, Hangzhou

lakefront hotel with 2 restaurants and a health club
along with 2 restaurants, this smoke-free hotel has an indoor pool and a health club Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
housekeeping is available on request
wyndham grand plaza royale hangzhou offers 293 air-conditioned accommodations with minibars and safes Rooms open to balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

guests can surf the web using the complimentary wired and wireless internet access Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


an indoor pool and a children's pool are on site Other recreational amenities include a health club and a sauna.

the recreational activities listed below are available either on site or nearby; fees may apply

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No 555 Fengqi Road, Hangzhou, 310006, China

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Hair dryer
  • Shower/tub combination
  • Private bathroom
  • Designer toiletries
  • Towels
Bedroom
  • Premium bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets
  • Hypo-allergenic bedding
  • Down comforter
  • Air conditioning
  • Free cribs/infant beds
  • Iron/ironing board
  • Free newspapers (weekdays)
  • Recycling
  • Desk
  • Safe
  • Connecting rooms available
  • LED light bulbs
  • Energy-saving switches
  • Slippers
Breakfast
  • 24-hour room service
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 128 for adults and CNY 64 for children
  • 1 bar
  • 2 restaurants and 1 coffee shop/cafe
  • Free bottled water
  • Coffee/tea maker
  • Minibar
  • Refrigerator
Parking
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
Accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Elevator
  • Wheelchair-accessible registration desk
  • In-room accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Theme parks
  • Free bicycle rentals
  • Hiking/biking trails
  • Outlet shopping
  • Golfing
  • Shopping
  • Sauna
  • Shopping mall
  • Indoor pool
  • Children's pool
  • Fitness center
Entertainment
  • Cable channels
  • 37-inch LCD TV
General
  • Conference space (7556 square feet)
  • Meeting rooms
  • Business center
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • French
  • German
  • Chinese (Mandarin)
  • Italian
  • English
  • Arabic
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Refrigerator
  • Indoor pool
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
  • Change of towels (on request)
  • Multilingual staff
  • Porter/bellhop
  • Dry cleaning service
  • Change of bedsheets (on request)
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Rooftop terrace
  • Garden
  • Balcony or patio

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight express check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for cny 308.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cny 128 for adults and cny 64 for children rollaway bed fee: cny 308.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of count on us (wyndham) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Mong Lee
May 12, 2025 11:19:14 AM
Review Score:   8
Summary: I would describe the Wyndham Grand Plaza as a four star hotel and not and 4.5 star. It is rather worn out and tired with a drinks lounge that offered little entertainment value and only a few armchairs in the lobby. The marble flooring is old and worn and the bath room fittings the same. The plus points are that it's well located, near the West lake and the room is very spacious. Breakfast is also quite adequate. Hangzhou, on the other hand, is a wonderful destination, green, low density (compared to other Chinese cities) with great food and nice people!
See All Reviews

Room Arrangement

Room Info Facilities
Mountain View Twin Room
Room Size: 527 square feet m2
2 Large Twin Beds
Mountain View Twin Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Hill view, Square feet - 527, Square meters - 49, Mountain view, Extra bed count 1, Bed count minimum 2, Ping - 14.81, Bed count maximum 2
Business Suite, 1 King Bed, Non Smoking
Room Size: 614 square feet m2
1 King Bed
Business Suite, 1 King Bed, Non Smoking

General

Rollaway/extra beds (surcharge), Square feet - 614, Number of bedrooms - 1, Ping - 17.26, Separate sitting area, Square meters - 57, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, City view
Deluxe Twin Beds Room
Room Size: 366 square feet m2
2 Large Twin Beds
Deluxe Twin Beds Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, City view, Ping - 10.29, Bed count maximum 2
Premier Twin Beds Room
Room Size: 409 square feet m2
2 Large Twin Beds
Premier Twin Beds Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 11.49, Number of bedrooms - 0, Square meters - 38, Square feet - 409, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Deluxe King Bed Room
Room Size: 366 square feet m2
1 King Bed
Deluxe King Bed Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, City view, Ping - 10.29
Premier King Bed Room
Room Size: 409 square feet m2
1 King Bed
Premier King Bed Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 11.49, Number of bedrooms - 0, Square meters - 38, Square feet - 409, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Mountain View King Room
Room Size: 452 square feet m2
1 King Bed
Mountain View King Room

General

Square meters - 42, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Hill view, Ping - 13, Mountain view, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1
Family Room, 1 King Bed, Non Smoking, Lake View
Room Size: 377 square feet m2
1 King Bed
Family Room, 1 King Bed, Non Smoking, Lake View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 11, Square feet - 377, Lake view, Separate bedroom, Square meters - 35, Wheelchair accessible, Extra bed count 1, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Executive Room, 1 King Bed, Non Smoking
Room Size: 409 square feet m2
1 King Bed
Executive Room, 1 King Bed, Non Smoking

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 11.49, Number of bedrooms - 0, Square meters - 38, Square feet - 409, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view

FAQ's

Is this Xihu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Xihu hotel have a swimming pool?

Yes, this Xihu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xihu hotel?

Best-rates for the Xihu hotel starts from $113 per night with includes Balcony/Terrace, Accessibility, Guest Services, Pool, Wheelchair Accessible, Bedding/Linens, Bar, Breakfast, Kitchen, Laundry, Security/Safety, Business Services, Wellness Facilities, Spa, Toiletries, Child Friendly, Internet, Air Conditioner, Parking, TV, Restaurant with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xihu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xihu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xihu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xihu hotel?

Based on the information reported by the owner or manager, the Xihu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xihu hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Xihu hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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