The Galleria Rentals USA Texas Houston The Galleria

The Westin Oaks Houston at the Galleria | Hotel in Houston

| 9.0 (1009 Reviews) |  1 Bathroom
The Galleria Hotel | The Westin Oaks Houston at the Galleria

Hotel in The Galleria, Houston

Eco-certified Houston hotel connected to a shopping center, a quick walk to Gerald D. hines waterwall park
this smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour health club Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and valet parking.
housekeeping is available on request
the westin oaks houston at the galleria offers 406 accommodations with laptop-compatible safes and complimentary newspapers Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

in-room wireless internet access (speed: 50+ mbps) is available for a surcharge Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


recreational amenities at the hotel include an outdoor pool and a 24-hour health club

the recreational activities listed below are available either on site or nearby; fees may apply

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5011 Westheimer Road, Houston, 77056, United States

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 2:30 am express check-in available late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 20.0 per night. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately usd 30.00 per person fee for in-room wireless internet: usd 18.95 per day (rates may vary) valet parking fee: usd 58.00 per night (in/out privileges) rollaway bed fee: usd 20.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets stay free service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges minimum spring break check-in age is 21 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property uses a grey water recycling system

Reviews

Katia
Jun 30, 2025 02:03:05 AM
Review Score:   6
Summary: I recently stayed at the Westin Oaks Houston and overall, I had a good experience. The hotel is in great condition—modern, clean, and very comfortable. The amenities are solid, and the location is convenient, especially with the Galleria right next door. That said, I did run into a few issues worth noting. I had some packages delivered during my stay, and I wasn’t aware there would be a $10 charge per package, even as a guest with a reservation. In the end, I was charged more than expected (about $65), and when I inquired, the adjustments and deductions weren’t clearly explained, which left me a bit confused. It would be great if the package policy were communicated more clearly and managed more transparently. Another hiccup was with breakfast. Although my reservation didn’t include breakfast, a staff member at the front desk kindly offered me a complimentary breakfast for Friday as an upgrade. Unfortunately, when I arrived at the restaurant, they told me it wasn’t included and I had to pay for it—so that was a bit disappointing and awkward. Lastly, there was a $29 daily charge for amenities like restaurant credit, skating, and museum access, which I wasn’t interested in using. I would have appreciated the option to decline that charge, rather than having it automatically added. Despite these concerns, the hotel itself is beautiful and well-maintained, and the staff was generally helpful and friendly. I just hope they can improve clarity and consistency around charges.
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FAQ's

Is this The Galleria hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Galleria hotel?

Check-in time for The Galleria hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Galleria hotel have a swimming pool?

Yes, this The Galleria hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Galleria hotel?

Best-rates for the The Galleria hotel starts from $239 per night with includes Pool, Wellness Facilities, Restaurant, Breakfast, Child Friendly, Internet, Kitchen, Parking, Wheelchair Accessible, Laundry, TV, Balcony/Terrace, Business Services, Toiletries, Guest Services, Entertainment, Air Conditioner, Accessibility, Security/Safety, Bedding/Linens, Bar with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Galleria hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Galleria hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Galleria hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Galleria hotel?

Based on the information reported by the owner or manager, the The Galleria hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Galleria hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Galleria hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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