The Capital Hotel Surabaya | Hotel in Surabaya

| 7.4 (78 Reviews) |  8 Bathrooms  22 Guests
Surabaya Hotel | The Capital Hotel Surabaya

Hotel in Surabaya

Located 5 miles from Submarine Monument, The Capital Hotel Surabaya offers 4-star accommodations in Surabaya and has a terrace, a restaurant and a bar. The property is around 5.1 miles from Gubeng Train Station, 5.5 miles from Sharp Bamboo Monument and 6.8 miles from Pasar Turi Train Station Surabaya. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. The rooms have a closet. A buffet, continental or American breakfast is available at the property. Ampel Mosque is 7.7 miles from The Capital Hotel Surabaya, while Red Bridge Surabaya is 7.9 miles from the property. Juanda International Airport is 6.2 miles away..

The Capital Hotel Surabaya is located in Surabaya.

This 112 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Accessibility, Entertainment, and several others. This is a 4 star rated property and has over 78 reviews with the average score of 7.4 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 112 Bedrooms Hotel if you want to learn more about this ODS place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This The Capital Hotel Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Capital Hotel Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Jl. Jemursari No. 258, Surabaya, 60237, Indonesia

Amenities

Air Conditioner
Parking
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Wine/Champagne
  • Breakfast in the room
  • Bar
  • Snack bar
Parking
  • Parking garage
  • Free parking
  • Parking on site
  • Parking
Activities
  • Massage
General
  • Elevator
  • Wifi in all areas
  • Non-smoking rooms
  • Air conditioning
  • Safe
  • Convenience store on site
Guest Services
  • Laundry
  • Airport shuttle (additional charge)
  • Concierge
  • Shuttle service (additional charge)
  • Car rental
  • Baggage storage
  • Meeting/Banquet facilities
  • Room service
  • Dry cleaning
  • Airport shuttle
  • Ironing service
  • Daily housekeeping
  • Fax/Photocopying
  • Business center
  • Tour desk
  • ATM on site
  • Shuttle service
  • Suit press
  • Valet parking
  • 24-hour front desk
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Terrace
  • BBQ facilities
  • Sun deck
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Reviews

Value for money:
7.72
Location:
7.49
Staff:
8.15
Facilities:
7.28
Comfort:
7.78
Cleanliness:
7.45
Muhammad Syukri
Aug 7, 2025 07:00:00 AM
Review Score:   10
Malaysia
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 22 m2
1 King bed(s) Bed
1 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Internet

Wireless internet, Internet facilities

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Bidet, Toothbrush, Shower cap, Toilet, Towels

General

Tile/Marble floor, Trash cans, Reading light, Key card access, Interconnecting room(s) available, Air conditioning, Safe, Smoke Alarm, Fire extinguisher

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Kitchen

Electric kettle, Refrigerator, Cleaning products

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Non-feather pillow

Layout

Window

Exclusive services

Free gym access
Executive Double or Twin Room
Room Type: Twin/Double
Room Size: 52 m2
1 Queen bed(s) Bed
1 Twin bed(s) Bed
Executive Double or Twin Room

Food & Drink

Tea/Coffee maker, Bottle of water

Internet

Wireless internet, Internet facilities

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Bidet, Toothbrush, Shower cap, Toilet, Towels

General

Tile/Marble floor, Trash cans, Reading light, Key card access, Air conditioning, Smoke Alarm, Safe, Fire extinguisher

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator, Cleaning products

Living Area

Sofa, Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Non-feather pillow

Layout

Window

Exclusive services

Free gym access
Executive Suite
Room Type: Suite
Room Size: 20 m2
1 King bed(s) Bed
Executive Suite

Food & Drink

Tea/Coffee maker, Bottle of water

Internet

Wireless internet, Internet facilities

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Bathtub, Bidet, Toothbrush, Shower cap, Toilet, Towels

General

Tile/Marble floor, Trash cans, Reading light, Key card access, Interconnecting room(s) available, Air conditioning, Safe, Smoke Alarm, Fire extinguisher

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Kitchen

Electric kettle, Dining table, Refrigerator, Cleaning products

Living Area

Sofa, Desk, Dining area

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Non-feather pillow

Layout

Window

Exclusive services

Free gym access
Grand Deluxe Double Room
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Internet

Wireless internet, Internet facilities

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Bidet, Toothbrush, Shower cap, Toilet, Towels

General

Tile/Marble floor, Trash cans, Reading light, Key card access, Air conditioning, Smoke Alarm, Safe, Fire extinguisher

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Kitchen

Electric kettle, Refrigerator, Cleaning products

Living Area

Sofa, Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Outdoors

Terrace, Outdoor furniture, Outdoor dining area

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Non-feather pillow

Layout

Window

Exclusive services

Free gym access
Junior Suite
Room Type: Suite
Room Size: 35 m2
1 King bed(s) Bed
Junior Suite

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Bidet, Toothbrush, Shower cap, Toilet, Towels

General

Tile/Marble floor, Trash cans, Key card access, Air conditioning, Smoke Alarm, Safe, Fire extinguisher

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Kitchen

Electric kettle, Refrigerator, Cleaning products

Living Area

Sofa, Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Non-feather pillow
Deluxe Twin Room
Room Type: Twin
Room Size: 22 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Bidet, Toothbrush, Shower cap, Toilet, Towels

General

Tile/Marble floor, Trash cans, Key card access, Interconnecting room(s) available, Air conditioning, Safe, Smoke Alarm, Fire extinguisher

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Kitchen

Electric kettle, Refrigerator, Cleaning products

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Non-feather pillow
Elite Deluxe Double Room with Free Access to Elite Lounge
Room Type: Double
Room Size: 22 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Bidet, Toothbrush, Shower cap, Toilet, Towels

General

Tile/Marble floor, Trash cans, Key card access, Interconnecting room(s) available, Air conditioning, Safe, Smoke Alarm, Fire extinguisher

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Kitchen

Electric kettle, Refrigerator, Cleaning products

Living Area

Desk

View

View, City view

Services

Wake-up service, Executive lounge access

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Non-feather pillow
Elite Deluxe Twin Room with Free Access to Elite Lounge
Room Type: Twin
Room Size: 22 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Bidet, Toothbrush, Shower cap, Toilet, Towels

General

Tile/Marble floor, Trash cans, Key card access, Interconnecting room(s) available, Air conditioning, Safe, Smoke Alarm, Fire extinguisher

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Kitchen

Electric kettle, Refrigerator, Cleaning products

Living Area

Desk

View

View, City view

Services

Wake-up service, Executive lounge access

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Non-feather pillow

FAQ's

Is this The Capital Hotel Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Capital Hotel Surabaya?

Check-in time for The Capital Hotel Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Capital Hotel Surabaya have a swimming pool?

No, this The Capital Hotel Surabaya does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Capital Hotel Surabaya?

Best-rates for the The Capital Hotel Surabaya starts from $31 per night with includes Balcony/Terrace, Business Services, Bar, Guest Services, Parking, Transportation/Shuttle, Security/Safety, Child Friendly, Air Conditioner, Accessibility, Entertainment, Breakfast, Internet, Wellness Facilities, Restaurant, Barbecue/Outdoor Cooking, Laundry with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Capital Hotel Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Capital Hotel Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Capital Hotel Surabaya has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Capital Hotel Surabaya?

Based on the information reported by the owner or manager, the The Capital Hotel Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Capital Hotel Surabaya?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Capital Hotel Surabaya are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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