Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace | Hotel in Hangzhou

| 8.4 (456 Reviews) | 9 Bathrooms 36 Guests

Shangcheng Hotel | Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace

Hotel in Shangcheng, Hangzhou

Set beside the beautiful West Lake, Sofitel Hangzhou Westlake features morden guestrooms. It offers an indoor pool, a spa center and 2 restaurants. Free WiFi access is available. It is a 10-minute drive from Zhejiang Art Museum, a 15-minute drive from Wulin Square and a 25-minute drive from East Hangzhou Railway Station. Hangzhou Xiaoshan International Airport is a 40-minute drive away. The hotel is a 7-8 minute walk from Dinganlu Subway Station or a 15-minute walk from Longxiangqiao Subway Station. Rooms at Hangzhou Sofitel Westlake feature elegant furnishings and floor-to-ceiling windows. All are equipped with a flat-screen TV and tea/coffee making facilities. Luxurious marble bathrooms are equipped with rainshowers. The hotel offers meeting facilities, business center and currency exchange. Added conveniences include room service, luggage storage and safety deposit box. All-day dining restaurant serves a variety of French and Chinese cuisines, while the Chinese restaurant serves authentic Hangzhou dishes. Le Bar offers refreshing beverages. Beautiful panoramic West Lake views can be enjoyed at the rooftop Sky Garden. Sofitel Hangzhou Westlake is reducing the reliance on single-use plastics in their toiletries..

Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace is located in Hangzhou.

This 231 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Restaurant, Toiletries, and several others. This is a 5 star rated property and has over 456 reviews with the average score of 8.4 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 231 Bedrooms Hotel if you want to learn more about this ODS place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.

This Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

333 Westlake Avenue, Hangzhou, 310002, China

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Private Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Wine/Champagne

Kids' meals

Restaurant

Fruit

Parking

Parking

Parking on site

Private Parking

Free parking

Parking garage

Accessibility

Raised toilet

Toilet with grab rails

Wheelchair accessible

Bathroom emergency cord

Activities

Fitness

Locker rooms

Happy hour

Sauna

Indoor pool (year-round)

Fitness center

Indoor pool

Steam room

General

Facilities for disabled guests

Heating

Air conditioning

Elevator

Safe

Designated smoking area

Non-smoking rooms

Adults only

Guest Services

Car rental

24-hour front desk

Room service

Dry cleaning

Daily housekeeping

Meeting/Banquet facilities

Fax/Photocopying

Tour desk

Baggage storage

Private check-in/out

Business center

Concierge

ATM on site

Laundry

Ironing service

Currency exchange

Express check-in/out

Lockers

Invoice provided

Internet

Internet

Outdoors

Outdoor furniture

Sun deck

Terrace

Security/Safety

CCTV outside property

Smoke alarms

CCTV in common areas

24-hour security

Key card access

Security alarm

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Breakfast to-go containers

Food can be delivered to guest accommodation

Access to healthcare professionals

Process in place to check health of guests

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Thermometers for guests provided by property

Face masks for guests available

Physical distancing rules followed

Cashless payment available

Spa

Heated pool

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Guests are required to show a valid government-issued id card or passport upon check-in.payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:

7.98

Location:

9.34

Staff:

8.88

Facilities:

8.1

Comfort:

8.62

Cleanliness:

8.59

Jahangir

Oct 5, 2025 07:00:00 AM

Review Score: 8

Pakistan

Reviewer Type: Solo Traveller

Travel Purpose: business

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Twin or Double Room Room Type: Twin Room Size: 35 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Shower, Shampoo, Free toiletries, Bathtub General Fire extinguisher, Ironing facilities, Suit press, Mosquito net, Tile/Marble floor, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Smoke Alarm Media & Technology Telephone, Satellite channels, Flat-screen TV, Cable channels, Pay-per-view channels, TV Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Desk, Sofa, Sitting area Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Kitchen Electric kettle, Dining table, Wine glasses Accessibility Roll-in shower, Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible, Raised toilet, Adapted bath, Accessible by elevator Room Amenities Non-feather pillow, Clothes rack, Fold-up bed, Feather pillow, Pajamas, Socket near the bed, Adapter
Luxury Queen Room Room Type: Double Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Walk-in shower, Shower, Shampoo, Free toiletries, Bathtub General Fire extinguisher, Ironing facilities, Suit press, Mosquito net, Tile/Marble floor, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Smoke Alarm Media & Technology Telephone, Satellite channels, Flat-screen TV, Cable channels, Pay-per-view channels, TV Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Desk, Sofa, Sitting area Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Kitchen Electric kettle, Dining table, Wine glasses Accessibility Raised toilet, Upper floors accessible by elevator, Adapted bath, Accessible by elevator Room Amenities Non-feather pillow, Clothes rack, Fold-up bed, Feather pillow, Pajamas, Socket near the bed, Adapter
Club Luxury Queen Room Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Shower, Shampoo, Free toiletries, Bathtub General Fire extinguisher, Ironing facilities, Suit press, Mosquito net, Tile/Marble floor, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Smoke Alarm Media & Technology Telephone, Satellite channels, Flat-screen TV, Cable channels, Pay-per-view channels, TV Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Desk, Sofa, Sitting area Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Kitchen Electric kettle, Dining table, Coffee machine, Wine glasses Accessibility Raised toilet, Upper floors accessible by elevator, Adapted bath, Accessible by elevator Room Amenities Non-feather pillow, Clothes rack, Fold-up bed, Feather pillow, Pajamas, Socket near the bed, Adapter Exclusive services Complimentary evening snacks and drinks in the executive lounge, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Free newspapers and magazines in the executive lounge, Complimentary access to conference room/business areas, Concierge services
Junior Suite Room Type: Suite Room Size: 60 m² 1 King bed(s) Bed	Food & Drink Minibar, Fruit, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Walk-in shower, Shower, Shampoo, Free toiletries, Bathtub General Fire extinguisher, Ironing facilities, Suit press, Mosquito net, Tile/Marble floor, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Smoke Alarm Media & Technology Telephone, Satellite channels, Flat-screen TV, Cable channels, Pay-per-view channels, TV Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Desk, Sofa, Sitting area Bedroom Childrens' cribs, Linens, Alarm clock, Walk-in closet, Wardrobe or closet View View, City view Kitchen Electric kettle, Dining table, Coffee machine, Wine glasses Accessibility Raised toilet, Upper floors accessible by elevator, Adapted bath, Accessible by elevator Room Amenities Non-feather pillow, Clothes rack, Fold-up bed, Feather pillow, Pajamas, Socket near the bed, Adapter Exclusive services Complimentary evening snacks and drinks in the executive lounge, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Free newspapers and magazines in the executive lounge, Complimentary access to conference room/business areas, Concierge services
Superior Twin Room with City View Room Type: Twin Room Size: 38 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Walk-in shower, Shower, Shampoo, Free toiletries, Bathtub General Fire extinguisher, Ironing facilities, Suit press, Mosquito net, Tile/Marble floor, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Smoke Alarm Media & Technology Telephone, Satellite channels, Flat-screen TV, Cable channels, Pay-per-view channels, TV Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Desk, Sofa, Sitting area View View, City view Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Kitchen Electric kettle, Dining table, Wine glasses Accessibility Raised toilet, Upper floors accessible by elevator, Adapted bath, Accessible by elevator Room Amenities Non-feather pillow, Clothes rack, Fold-up bed, Feather pillow, Pajamas, Socket near the bed, Adapter
Luxury King Room with City View Room Type: Double Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Walk-in shower, Shower, Shampoo, Free toiletries, Bathtub General Fire extinguisher, Ironing facilities, Suit press, Mosquito net, Tile/Marble floor, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Interconnecting room(s) available, Iron, Smoke Alarm Media & Technology Telephone, Satellite channels, Flat-screen TV, Cable channels, Pay-per-view channels, TV Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Desk, Sofa, Sitting area View View, Quiet street view, City view Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Kitchen Electric kettle, Dining table, Wine glasses Accessibility Upper floors accessible by elevator, Raised toilet, Shower chair, Adapted bath, Accessible by elevator Room Amenities Non-feather pillow, Clothes rack, Fold-up bed, Feather pillow, Pajamas, Socket near the bed, Adapter
Club Luxury City View Queen Room Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Walk-in shower, Shower, Shampoo, Free toiletries, Bathtub General Fire extinguisher, Ironing facilities, Suit press, Mosquito net, Tile/Marble floor, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Smoke Alarm Media & Technology Telephone, Satellite channels, Flat-screen TV, Cable channels, Pay-per-view channels, TV Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Desk, Sofa, Sitting area Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Kitchen Electric kettle, Dining table, Coffee machine, Wine glasses View City view Accessibility Raised toilet, Upper floors accessible by elevator, Adapted bath, Accessible by elevator Room Amenities Non-feather pillow, Clothes rack, Fold-up bed, Feather pillow, Pajamas, Socket near the bed, Adapter Exclusive services Complimentary evening snacks and drinks in the executive lounge, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Free newspapers and magazines in the executive lounge, Complimentary access to conference room/business areas, Concierge services
Superior Queen Room with City View Room Type: Double Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Walk-in shower, Shower, Shampoo, Free toiletries, Bathtub General Fire extinguisher, Ironing facilities, Suit press, Mosquito net, Tile/Marble floor, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Smoke Alarm Media & Technology Telephone, Satellite channels, Flat-screen TV, Cable channels, Pay-per-view channels, TV Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Desk, Sofa, Sitting area View View, City view Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Kitchen Electric kettle, Dining table, Wine glasses Accessibility Raised toilet, Upper floors accessible by elevator, Adapted bath, Accessible by elevator Room Amenities Non-feather pillow, Clothes rack, Fold-up bed, Feather pillow, Pajamas, Socket near the bed, Adapter
Prestige Suite Room Type: Suite Room Size: 80 m² 1 King bed(s) Bed	Food & Drink Minibar, Fruit, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Body soap, Towels, Hairdryer, Spa tub, Toilet, Bathtub or shower, Shower cap, Walk-in shower, Shower, Free toiletries, Bathtub General Fire extinguisher, Ironing facilities, Suit press, Tile/Marble floor, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Smoke Alarm Media & Technology Telephone, Satellite channels, Flat-screen TV, Cable channels, Pay-per-view channels, TV Activities Hot tub Living Area Desk, Sofa, Sitting area Bedroom Childrens' cribs, Linens, Alarm clock, Walk-in closet, Wardrobe or closet View View, City view Services Executive lounge access, Wake-up service Kitchen Electric kettle, Dining table, Coffee machine, Wine glasses Outdoors Terrace Accessibility Raised toilet, Upper floors accessible by elevator, Adapted bath, Accessible by elevator Room Amenities Non-feather pillow, Clothes rack, Fold-up bed, Feather pillow, Pajamas, Socket near the bed, Adapter Exclusive services Complimentary evening snacks and drinks in the executive lounge, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Free newspapers and magazines in the executive lounge, Complimentary access to conference room/business areas, Concierge services
Superior King Room Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Bathroom Slippers, Toothbrush, Toilet paper, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Shower, Shampoo, Free toiletries, Bathtub Media & Technology Telephone, Satellite channels, TV, Cable channels General Fire extinguisher, Trash cans, Air conditioning, Smoke Alarm Services Wake-up service, Wake-up service/Alarm clock Bedroom Linens, Alarm clock Kitchen Electric kettle Accessibility Upper floors accessible by elevator Room Amenities Socket near the bed
Superior King Room Room Type: Double Room Size: 35 m² 1 Queen bed(s) Bed	Bathroom Slippers, Toothbrush, Toilet paper, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Shower, Shampoo, Free toiletries, Bathtub Media & Technology Telephone, Satellite channels, TV General Fire extinguisher, Trash cans, Air conditioning, Smoke Alarm Services Wake-up service, Wake-up service/Alarm clock Bedroom Linens, Alarm clock Kitchen Electric kettle Accessibility Upper floors accessible by elevator Room Amenities Socket near the bed
Superior Twin Room Room Type: Twin Room Size: 35 m² 2 Twin bed(s) Bed	Bathroom Slippers, Toothbrush, Toilet paper, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Shower, Shampoo, Free toiletries, Bathtub Media & Technology Telephone, Satellite channels, TV General Fire extinguisher, Trash cans, Air conditioning, Smoke Alarm Services Wake-up service, Wake-up service/Alarm clock Bedroom Linens, Alarm clock Kitchen Electric kettle Accessibility Upper floors accessible by elevator Room Amenities Socket near the bed

FAQ's

Is this Shangcheng hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangcheng hotel?

Check-in time for Shangcheng hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangcheng hotel have a swimming pool?

Yes, this Shangcheng hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangcheng hotel?

Best-rates for the Shangcheng hotel starts from $134 per night with includes Pool, Wheelchair Accessible, Private Pool, Balcony/Terrace, Security/Safety, Wellness Facilities, Bar, Guest Services, Air Conditioner, Parking, Designated Smoking Area, Accessibility, Business Services, Fireplace/Heating, Child Friendly, Transportation/Shuttle, Restaurant, Toiletries, Internet, Laundry, Entertainment, Breakfast with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangcheng hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangcheng hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangcheng hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangcheng hotel?

Based on the information reported by the owner or manager, the Shangcheng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangcheng hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangcheng hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $134

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Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace | Hotel in Hangzhou

Available rates:

Hotel in Shangcheng, Hangzhou

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

Kitchen

Accessibility

Room Amenities

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

Kitchen

Accessibility

Room Amenities

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

Kitchen

Accessibility

Room Amenities

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

View

Kitchen

Accessibility

Room Amenities

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

View

Bedroom

Kitchen

Accessibility

Room Amenities

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

View

Bedroom

Kitchen

Accessibility

Room Amenities