Red Level at Gran Melia Palacio de Isora - Adults Only | Hotel in Alcalá

| 8.6 (336 Reviews) |   Pet Friendly  8 Bathrooms  23 Guests
Alcala Hotel | Red Level at Gran Melia Palacio de Isora - Adults Only

Hotel in Alcala, Alcalá

This adults-only oceanfront complex offers outdoor pool with Balinese beds and hydromassage loungers. Each room has a private terrace with ocean or garden views. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Guests have access to all hotel facilities, including a wide range of international restaurants, 8 bars, including a beach bar, a lagoon-style infinity pool, sun terrace and tennis courts. Each spacious, elegant room at the Red Level comes with a coffee machine, an iPod dock and free WiFi. Bathrooms include a hydromassage shower and an over-sized bath tub. The exclusive Red Level lounge offers free tea and coffee all day. It also includes a poolside bar service and a business center. There is direct access to Alcalà Beach from the hotel. 40 minutes’ drive from Las Cañadas del Teide National Park, and 35 minutes from Tenerife Reina Sofia Airport. The center of Alcalá is a 10-minute walk away. Please note that all guests at this hotel must be 16 years old or older..

Red Level at Gran Melia Palacio de Isora - Adults Only is located in Alcalá.

This 78 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Toiletries, Balcony/Terrace, Guest Services, and several others. This is a 5 star rated property and has over 336 reviews with the average score of 8.6 . Coming to Alcalá and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 78 Bedrooms Hotel if you want to learn more about this ODS place in Alcalá. These details are authentic, as they are provided by our partner, booking.com.

This Red Level at Gran Melia Palacio de Isora - Adults Only in Alcalá is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Red Level at Gran Melia Palacio de Isora - Adults Only”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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La Costa, s/n, Alcalá, 38686, Spain

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Fruit
  • Wine/Champagne
  • Snack bar
  • Special diet meals (on request)
  • Restaurant
  • Breakfast in the room
Parking
  • Electric vehicle charging station
  • Accessible parking
  • Parking
  • Parking on site
  • Private Parking
  • Parking garage
  • Free parking
Activities
  • Ping-pong
  • Tennis equipment
  • Live music/Performance
  • Aerobics
  • Pedicure
  • Steam room
  • Foot bath
  • Snorkeling
  • Indoor pool
  • Waxing services
  • Beach
  • Happy hour
  • Fishing
  • Beachfront
  • Themed dinners
  • Hiking
  • Yoga classes
  • Massage
  • Fitness classes
  • Spa/Wellness packages
  • Fitness
  • Hair coloring
  • Haircut
  • Bike tours
  • Indoor pool (year-round)
  • Facial treatments
  • Body wrap
  • Cycling
  • Body scrub
  • Personal trainer
  • Diving
  • Body treatments
  • Beauty services
  • Windsurfing
  • Manicure
  • Spa
  • Spa lounge/Relaxation area
  • Locker rooms
  • Sauna
  • Archery
  • Hair treatments
  • Spa facilities
  • Tennis court
  • Canoeing
  • Turkish/Steam Bath
  • Hairstyling
  • Fitness center
  • Makeup services
  • Massage chair
  • Live sports events (broadcast)
General
  • Facilities for disabled guests
  • Non-smoking rooms
  • Soundproof rooms
  • Smoke-free property
  • Elevator
  • Adults only
  • Safe
  • Designated smoking area
  • Air conditioning
Guest Services
  • Hair/Beauty salon
  • Business center
  • Fax/Photocopying
  • Daily housekeeping
  • Tour desk
  • Meeting/Banquet facilities
  • Private check-in/out
  • 24-hour front desk
  • ATM on site
  • Shuttle service (additional charge)
  • Suit press
  • Valet parking
  • Currency exchange
  • Baggage storage
  • Dry cleaning
  • Concierge
  • Room service
  • Pet bowls
  • Ironing service
  • Shuttle service
  • Laundry
  • Car rental
  • Pet basket
  • Shared lounge/TV area
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Sun deck
  • Terrace
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Outdoor pool
  • Garden
Security/Safety
  • Fire extinguishers
  • CCTV in common areas
  • Key access
  • Smoke alarms
  • 24-hour security
  • Key card access
  • Security alarm
Spa
  • Swimming pool
  • Beach umbrellas
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed upon request and charges may apply.
Please note that guests must present the credit card used to make the reservation on arrival, please note that all guests at this hotel must be 16 years old or older, guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. the package includes all 7 restaurants, please note the published rates for stays on 24 december and 31 december include a mandatory fee for the buffet gala dinner held on those evenings at the pangea restaurant, please note, when booking more than 9 rooms, different policies and additional supplements may apply, pets are allowed, 80€ per dog/day with a maximum of 2 per room.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.22
Location:
9.15
Staff:
9.38
Facilities:
9.21
Comfort:
9.49
Cleanliness:
9.49
Petr
Jun 5, 2025 07:00:00 AM
Review Score:   9
Netherlands
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Exceptional swimming pools, amazing breakfast at Red Level area. Delicious cuisine and top notch service at Terrace and Bistro restaurants. Staff is very helpful and kind in general.
Negative: Shortage of staff in most restaurants thus long waiting lines even for restaurants booked in advance: Pangea, Nami, Duo. Only Terrace and Bistro were perfect. Not enough umbrellas on the beach and near the pool.
See All Reviews

Room Arrangement

Room Info Facilities
Redlevel Villa with Private Pool
Room Type: Villa
Room Size: 120 m2
1 King bed(s) Bed
Redlevel Villa with Private Pool

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water, Fruit

Bathroom

Shower cap, Body soap, Bathtub, Free toiletries, Shower, Toothbrush, Bathrobe, Additional bathroom, Towels, Spa tub, Toilet paper, Bidet, Private bathroom, Guest bathroom, Hairdryer, Toilet, Conditioner, Slippers, Shampoo

General

Safe, Fire extinguisher, Trash cans, Smoke Alarm, Tile/Marble floor, Iron, Key card access, Laptop safe, Ironing facilities, Air conditioning, Private entrance

Media & Technology

Satellite channels, iPod dock, Telephone, Flat-screen TV

Living Area

Sitting area, Desk, Sofa, Dining area

Bedroom

Walk-in closet, Wardrobe or closet, Linens

Internet

Wireless internet

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Coffee machine, Dining table

Outdoors

Terrace, Private pool, Outdoor dining area, Outdoor furniture

View

Garden view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow, Socket near the bed, Sofa bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Private check-in/out in the executive lounge, Free newspapers and magazines in the executive lounge, Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Access to private pool, Free gym access
RedLevel Junior Suite Large Terrace and Hot Tub
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Slippers, Towels, Hairdryer, Shower cap, Body soap, Private bathroom, Toilet, Bathtub, Free toiletries, Toilet paper, Bidet, Shampoo, Toothbrush, Conditioner, Shower, Bathrobe

General

Safe, Trash cans, Smoke Alarm, Tile/Marble floor, Iron, Key card access, Laptop safe, Ironing facilities, Air conditioning

Media & Technology

Satellite channels, iPod dock, Telephone, Flat-screen TV

Activities

Hot tub

Living Area

Sitting area, Sofa

Internet

Wireless internet

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Coffee machine, Dining table

Bedroom

Wardrobe or closet, Linens

Outdoors

Terrace, Outdoor furniture

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow, Socket near the bed, Sofa bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Private check-in/out in the executive lounge, Free newspapers and magazines in the executive lounge, Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Access to private pool, Free gym access
Red Level Junior Suite Front Ocean View with Whirlpool
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Red Level Junior Suite Front Ocean View with Whirlpool

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Slippers, Towels, Hairdryer, Shower cap, Body soap, Private bathroom, Toilet, Bathtub, Free toiletries, Toilet paper, Bidet, Shampoo, Toothbrush, Conditioner, Shower, Bathrobe

General

Safe, Trash cans, Smoke Alarm, Tile/Marble floor, Iron, Key card access, Laptop safe, Ironing facilities, Air conditioning

Media & Technology

Satellite channels, iPod dock, Telephone, Flat-screen TV

Activities

Hot tub

Outdoors

Balcony, Outdoor furniture

Living Area

Sitting area, Sofa

Internet

Wireless internet

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Coffee machine, Dining table

Bedroom

Wardrobe or closet, Linens

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow, Socket near the bed, Sofa bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Private check-in/out in the executive lounge, Free newspapers and magazines in the executive lounge, Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Access to private pool, Free gym access
Redlevel Deluxe Partial Ocean View with Whirlpool
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Slippers, Towels, Hairdryer, Shower cap, Body soap, Private bathroom, Toilet, Bathtub, Free toiletries, Toilet paper, Bidet, Shampoo, Toothbrush, Conditioner, Shower, Bathrobe

General

Safe, Trash cans, Smoke Alarm, Tile/Marble floor, Iron, Key card access, Laptop safe, Ironing facilities, Air conditioning

Media & Technology

Satellite channels, iPod dock, Telephone, Flat-screen TV

Activities

Hot tub

Outdoors

Balcony, Outdoor furniture

Living Area

Sitting area, Sofa

Internet

Wireless internet

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Coffee machine, Dining table

Bedroom

Wardrobe or closet, Linens

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow, Socket near the bed, Sofa bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Private check-in/out in the executive lounge, Free newspapers and magazines in the executive lounge, Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Access to private pool, Free gym access
Red Level Junior Suite Front Ocean View
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Slippers, Towels, Hairdryer, Shower cap, Body soap, Private bathroom, Toilet, Bathtub, Free toiletries, Toilet paper, Bidet, Shampoo, Toothbrush, Conditioner, Shower, Bathrobe

General

Safe, Trash cans, Smoke Alarm, Tile/Marble floor, Iron, Key card access, Laptop safe, Ironing facilities, Air conditioning

Media & Technology

Satellite channels, iPod dock, Telephone, Flat-screen TV

Outdoors

Balcony, Outdoor furniture

Living Area

Sitting area, Sofa

Internet

Wireless internet

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Coffee machine, Dining table

Bedroom

Wardrobe or closet, Linens

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow, Socket near the bed, Sofa bed, Clothes rack

Pool and Spa

Pool towels
Redlevel Deluxe Partial Ocean View
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Slippers, Towels, Hairdryer, Shower cap, Body soap, Private bathroom, Toilet, Bathtub, Free toiletries, Toilet paper, Bidet, Shampoo, Toothbrush, Conditioner, Shower, Bathrobe

General

Safe, Trash cans, Smoke Alarm, Tile/Marble floor, Iron, Key card access, Laptop safe, Ironing facilities, Air conditioning

Media & Technology

Satellite channels, iPod dock, Telephone, Flat-screen TV

Outdoors

Balcony, Outdoor furniture

Living Area

Sitting area, Sofa

Internet

Wireless internet

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Coffee machine, Dining table

Bedroom

Wardrobe or closet, Linens

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow, Socket near the bed, Sofa bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Private check-in/out in the executive lounge, Free newspapers and magazines in the executive lounge, Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Access to private pool, Free gym access
Red Level Master Suite Ocean View with Terrace Bathtub
Room Type: Suite
Room Size: 99 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Slippers, Towels, Hairdryer, Shower cap, Body soap, Private bathroom, Toilet, Bathtub, Free toiletries, Toilet paper, Bidet, Shampoo, Toothbrush, Conditioner, Shower, Bathrobe, Additional bathroom, Guest bathroom

General

Safe, Trash cans, Smoke Alarm, Tile/Marble floor, Iron, Key card access, Laptop safe, Ironing facilities, Air conditioning

Media & Technology

Satellite channels, iPod dock, Telephone, Flat-screen TV

Outdoors

Balcony, Outdoor furniture

Living Area

Sitting area, Sofa

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Coffee machine, Dining table

Bedroom

Wardrobe or closet, Linens

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow, Socket near the bed, Sofa bed, Clothes rack

Pool and Spa

Pool towels
RedLevel Deluxe
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Slippers, Towels, Hairdryer, Shower cap, Body soap, Private bathroom, Toilet, Bathtub, Free toiletries, Toilet paper, Bidet, Shampoo, Toothbrush, Conditioner, Shower, Bathrobe

General

Safe, Trash cans, Smoke Alarm, Tile/Marble floor, Iron, Key card access, Laptop safe, Ironing facilities, Air conditioning

Media & Technology

Satellite channels, iPod dock, Telephone, Flat-screen TV

Outdoors

Balcony, Outdoor furniture

Living Area

Sitting area, Sofa

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Coffee machine, Dining table

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow, Socket near the bed, Sofa bed, Clothes rack

Pool and Spa

Pool towels

FAQ's

Is this Alcala hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alcala hotel?

Check-in time for Alcala hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alcala hotel have a swimming pool?

Yes, this Alcala hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alcala hotel?

Best-rates for the Alcala hotel starts from $1,108 per night with includes Toiletries, Balcony/Terrace, Guest Services, Parking, TV, Restaurant, Entertainment, Breakfast, Internet, Private Pool, EV Charge Station, Business Services, Hot Tub, Designated Smoking Area, Security/Safety, Bar, Laundry, Wheelchair Accessible, Ocean View, Accessibility, Air Conditioner, Wellness Facilities, Pet Friendly, Pool, View, Oceanfront, Transportation/Shuttle, Sports/Activities, Spa with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alcala hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alcala hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alcala hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alcala hotel?

Based on the information reported by the owner or manager, the Alcala hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alcala hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alcala hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $1,108
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