Promenáda Romantic Hotel | Hotel in Karlovy Vary

| 8.9 (739 Reviews) |  8 Bathrooms  16 Guests
Karlovy Vary Hotel | Promenáda Romantic Hotel

Hotel in Karlovy Vary

Located in the heart of Karlovy Vary's spa area next to healing springs, right next to the Tržní Colonnade and steps away from the Hot Spring, this hotel offers free WiFi is available in the rooms. Occupying 2 renovated buildings from the 16th and 17th centuries, the Promenada features a private underground car park. Access to the indoor pool and the sauna is free. Guests can also enjoy a variety of massages, turf packs, herbal baths or special relaxation packages. All spacious rooms include a flat-screen TV with satellite channels, a safety deposit box, a mini-bar, and a bathroom fitted with a hairdryer and a bath or a shower. Guests are also provided with slippers and bathrobes. Annually, the restaurant of the Promenáda Hotel is on the top ranking of the prestigious TOP 100 choice and is one of the best restaurants in Karlovy Vary. During the International Film Festival, it is also visited by famous movie stars such as Antonio Banderas, Richard Gere, Jude Law, Robert de Niro and others..

Promenáda Romantic Hotel is located in Karlovy Vary.

This 8 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Balcony/Terrace, Accessibility, and several others. This is a 4 star rated property and has over 739 reviews with the average score of 8.9 . Coming to Karlovy Vary and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 8 Bedrooms Hotel if you want to learn more about this ODS place in Karlovy Vary. These details are authentic, as they are provided by our partner, booking.com.

This Promenáda Romantic Hotel in Karlovy Vary is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Promenáda Romantic Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Tržiště 31, Karlovy Vary, 360 01, Czech Republic

Amenities

Air Conditioner
Parking
Pool
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Restaurant
  • Special diet meals (on request)
Parking
  • Private Parking
  • Parking garage
  • Parking
  • Parking on site
Activities
  • Spa facilities
  • Full-body massage
  • Spa/Wellness packages
  • Fitness center
  • Indoor pool (year-round)
  • Cycling
  • Fitness
  • Back massage
  • Massage
  • Neck massage
  • Sauna
  • Skiing
  • Golf course (within 2 miles)
  • Foot massage
  • Spa
  • Hiking
  • Horseback riding
  • Indoor pool
  • Locker rooms
General
  • Smoke-free property
  • Safe
  • Non-smoking rooms
  • Elevator
  • Air conditioning
  • Family rooms
  • Wifi in all areas
  • Heating
Guest Services
  • Baggage storage
  • Laundry
  • Room service
  • Ironing service
  • Fax/Photocopying
  • Concierge
  • Car rental
  • Daily housekeeping
  • Airport shuttle
  • Dry cleaning
  • Valet parking
  • Babysitting/Child services
  • Tour desk
  • Airport shuttle (additional charge)
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Sun deck
  • Terrace
  • Outdoor furniture
Security/Safety
  • CCTV in common areas
  • CCTV outside property
  • Smoke alarms
  • Fire extinguishers
  • Key card access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Child Policy
Children aged 6 years and above are considered adults at this property.
Pet Policy
Pets are not allowed
Please note that children under 3 years can stay free of charge if sleeping in existing beds. older children can stay in an extra bed available for a surcharge, all rooms include 2 twin beds which can be connected and used as a double bed.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.72
Location:
9.78
Staff:
9.4
Facilities:
8.8
Comfort:
9.25
Cleanliness:
9.36
Anne-Marie
Apr 16, 2025 07:00:00 AM
Review Score:   6
Germany
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The hotel itself was lovely, clean and in a great location. Unfortunately, the customer service at reception was poor. The room we booked was advertised as having 2 single beds. When I asked about it after we had checked in, I was told that it's not possible to have 2 single beds in the room we booked. I showed what I had booked via booking.com, but was offered not compromise or compensation. I was told that I could pay for the upgrade to a room with 2 single beds, but I refused since I wasn't the one at fault. There was zero flexibility from the receptionist. Eventually, I contacted booking.com. They also tried to reason with the receptionist but still no willingness to compromise or find a fair solution. In the end, booking.com agreed to reimburse me for the upgrade even though the hotel falsely advertised the sleeping arrangements. This was a very disappointing experience, especially for such a lovely hotel.
Summary: Nice hotel, poor customer service.
See All Reviews

Room Arrangement

Room Info Facilities
Comfort Double Room with Pool and Sauna Access
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed
Comfort Double Room with Pool and Sauna Access

Food & Drink

Minibar

General

Safe, Carpeted, Key card access, Air conditioning, Trash cans, Heating, Smoke Alarm

Media & Technology

Telephone, TV, Flat-screen TV, Satellite channels

Bathroom

Slippers, Free toiletries, Towels, Body soap, Bathrobe, Hairdryer, Bathtub or shower, Private bathroom, Toilet paper, Shampoo, Toilet

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sitting area

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Heated pool

Kitchen

Wine glasses

Physical distancing

Single-room AC for guest accommodation
Superior Double Room with Pool and Sauna Access
Room Type: Double
Room Size: 40 m2
2 Twin bed(s) Bed

Food & Drink

Minibar

General

Safe, Carpeted, Key card access, Air conditioning, Trash cans, Heating, Smoke Alarm

Media & Technology

Telephone, TV, Flat-screen TV, Satellite channels

Bathroom

Slippers, Free toiletries, Towels, Body soap, Bathrobe, Hairdryer, Bathtub or shower, Private bathroom, Toilet paper, Shampoo, Toilet

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sitting area

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Heated pool

Kitchen

Wine glasses

Physical distancing

Single-room AC for guest accommodation
Suite Duplex (4 Adults) with Pool and Sauna Access
Room Type: Suite
Room Size: 150 m2
2 Twin bed(s) Bed
2 Twin bed(s) Bed
Suite Duplex (4 Adults) with Pool and Sauna Access

Food & Drink

Minibar

Bathroom

Slippers, Free toiletries, Towels, Body soap, Bathrobe, Hairdryer, Bathtub or shower, Shower, Private bathroom, Toilet paper, Shampoo, Toilet

General

Safe, Carpeted, Key card access, Air conditioning, Trash cans, Heating, Smoke Alarm

Media & Technology

Telephone, TV, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Heated pool

Kitchen

Wine glasses

Physical distancing

Single-room AC for guest accommodation
Suite Duplex (6 Adults) with Pool and Sauna Access
Room Type: Suite
Room Size: 150 m2
2 Twin bed(s) Bed
2 Twin bed(s) Bed
2 Twin bed(s) Bed
Suite Duplex (6 Adults) with Pool and Sauna Access

Food & Drink

Minibar

Bathroom

Slippers, Free toiletries, Towels, Body soap, Bathrobe, Hairdryer, Bathtub or shower, Shower, Private bathroom, Toilet paper, Shampoo, Toilet

General

Safe, Carpeted, Key card access, Air conditioning, Trash cans, Heating, Smoke Alarm

Media & Technology

Telephone, TV, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Heated pool

Kitchen

Wine glasses

Physical distancing

Single-room AC for guest accommodation
Standard Double Room with Pool and Sauna Access
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Standard Double Room with Pool and Sauna Access

Food & Drink

Minibar

General

Safe, Carpeted, Key card access, Air conditioning, Trash cans, Heating, Smoke Alarm

Media & Technology

Telephone, TV, Flat-screen TV

Bathroom

Slippers, Free toiletries, Towels, Body soap, Bathrobe, Hairdryer, Bathtub or shower, Private bathroom, Toilet paper, Shampoo, Toilet

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sofa

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Heated pool

Kitchen

Wine glasses

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Promenáda Romantic Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Promenáda Romantic Hotel?

Check-in time for Promenáda Romantic Hotel starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Promenáda Romantic Hotel have a swimming pool?

Yes, this Promenáda Romantic Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Promenáda Romantic Hotel?

Best-rates for the Promenáda Romantic Hotel starts from $153 per night with includes Fireplace/Heating, Internet, Parking, Bar, Child Friendly, Laundry, Restaurant, Skiing, Guest Services, Air Conditioner, Private Pool, Transportation/Shuttle, Sports/Activities, Pool, Balcony/Terrace, Accessibility, Security/Safety, Wellness Facilities, Spa with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Promenáda Romantic Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Promenáda Romantic Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Promenáda Romantic Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Promenáda Romantic Hotel?

Based on the information reported by the owner or manager, the Promenáda Romantic Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Promenáda Romantic Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Promenáda Romantic Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $153
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