Mercure Charlestown | Hotel in Newcastle

| 7.7 (1081 Reviews) |  5 Bathrooms  13 Guests
Adamstown Heights Hotel | Mercure Charlestown

Hotel in Adamstown Heights, Newcastle

Featuring free WiFi and an outdoor swimming pool connected spa pool, both unheated, Mercure Charlestown offers conveniently located accommodations with free cable TV and free car parking. The restaurant and bar has an outdoor terrace with garden and city views. Each room is air-conditioned and includes a flat-screen TV, small refrigerator and private bathroom with hairdryer, shower and bathtub. Tea/coffee making facilities and ironing facilities are provided. Facilities include an outdoor pool, restaurant, deck and guest laundry. Conference facilities are available. The Madison Kitchen + Bar restaurant is open for breakfast each morning and for dinner 6 nights a week. Mercure Charlestown Newcastle is a 10-minute walk from Charlestown Private Hospital. Hunter Stadium is a 10-minute drive away and the Civic Theater Newcastle is a 12-minute drive away..

Mercure Charlestown is located in Newcastle.

This 50 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Oceanfront, Breakfast, Internet, and several others. This is a 4 star rated property and has over 1081 reviews with the average score of 7.7 . Coming to Newcastle and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 50 Bedrooms Hotel if you want to learn more about this ODS place in Newcastle. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Charlestown in Newcastle is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Charlestown”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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109 Madison Drive, Charlestown, Newcastle, 2290, Australia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Kids' meals
  • Wine/Champagne
  • Restaurant
  • Snack bar
  • Bar
  • Coffee house on site
  • Special diet meals (on request)
  • Breakfast in the room
  • Kid-friendly buffet
Parking
  • Parking on site
  • Parking
  • Free parking
  • Accessible parking
  • Private Parking
General
  • Smoke-free property
  • Non-smoking rooms
  • Designated smoking area
  • Heating
  • Soundproof rooms
  • Air conditioning
  • Family rooms
  • Wifi in all areas
Guest Services
  • Meeting/Banquet facilities
  • Ironing service
  • Laundry
  • Room service
  • Dry cleaning
  • Daily housekeeping
  • Fax/Photocopying
  • Express check-in/out
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool (seasonal)
  • Terrace
  • Outdoor pool
  • Sun deck
  • Garden
Security/Safety
  • CCTV in common areas
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Key card access
  • Security alarm
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • First aid kits available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
Spa
  • Beach chairs/Loungers
  • Swimming pool
  • Beach umbrellas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card, all guests must provide a physical credit or debit card upon arrival. credit or debit cards displayed on phones will not be accepted.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.57
Location:
8.39
Staff:
8.82
Facilities:
7.89
Comfort:
8.15
Cleanliness:
8.13
Kathy
Aug 8, 2025 07:00:00 AM
Review Score:   10
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Great
Negative: Everything I put on my plate
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Queen Room
Room Type: Double
Room Size: 26 m2
1 Queen bed(s) Bed
Deluxe Queen Room

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shampoo, Hairdryer, Towels, Toilet, Shower cap, Conditioner, Toilet paper, Shower, Bathtub, Private bathroom, Body soap, Free toiletries

Media & Technology

Telephone, TV, Flat-screen TV, Cable channels, Satellite channels

General

Interconnecting room(s) available, Smoke Alarm, Iron, Trash cans, Heating, Carpeted, Air conditioning, Ironing facilities, Key access, Soundproof, Key card access

Kitchen

Refrigerator, Wine glasses, Electric kettle

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

View

Garden view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Non-feather pillow, Clothes rack, Adapter, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Privilege King Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shampoo, Hairdryer, Towels, Toilet, Shower cap, Bathrobe, Conditioner, Toilet paper, Shower, Slippers, Private bathroom, Body soap, Free toiletries

Media & Technology

Telephone, TV, Flat-screen TV, Cable channels, Satellite channels

General

Interconnecting room(s) available, Smoke Alarm, Iron, Trash cans, Heating, Carpeted, Air conditioning, Ironing facilities, Key access, Soundproof, Key card access

Outdoors

Balcony

Kitchen

Refrigerator, Wine glasses, Electric kettle, Coffee machine

Living Area

Sofa, Desk, Sitting area

View

View, Garden view

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Sofa bed, Adapter, Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Superior Room with Queen and Single Bed
Room Type: Triple
Room Size: 30 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Superior Room with Queen and Single Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shampoo, Hairdryer, Towels, Toilet, Shower cap, Conditioner, Toilet paper, Shower, Bathtub, Private bathroom, Body soap, Free toiletries

Media & Technology

Telephone, TV, Flat-screen TV, Cable channels, Satellite channels

General

Smoke Alarm, Iron, Trash cans, Heating, Carpeted, Air conditioning, Ironing facilities, Key access, Soundproof, Key card access

Kitchen

Refrigerator, Wine glasses, Electric kettle

Living Area

Desk

Outdoors

Patio

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor

Room Amenities

Non-feather pillow, Clothes rack, Adapter, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Executive King Room
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shampoo, Hairdryer, Towels, Toilet, Shower cap, Conditioner, Toilet paper, Shower, Bathtub, Private bathroom, Body soap, Free toiletries

Media & Technology

Telephone, TV, Flat-screen TV, Cable channels, Satellite channels

General

Smoke Alarm, Iron, Trash cans, Heating, Carpeted, Air conditioning, Ironing facilities, Key access, Soundproof, Key card access

Outdoors

Balcony

Kitchen

Refrigerator, Wine glasses, Electric kettle

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

View

Garden view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Non-feather pillow, Clothes rack, Adapter, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Standard Room with Queen and 2 Single Beds
Room Type: Quad
Room Size: 35 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed
Standard Room with Queen and 2 Single Beds

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shampoo, Hairdryer, Towels, Toilet, Shower cap, Conditioner, Toilet paper, Shower, Private bathroom, Body soap, Free toiletries

Media & Technology

Telephone, TV, Flat-screen TV, Cable channels, Satellite channels

General

Smoke Alarm, Iron, Trash cans, Heating, Carpeted, Air conditioning, Ironing facilities, Key access, Soundproof, Key card access

Kitchen

Refrigerator, Dining table, Electric kettle, Wine glasses

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor

Room Amenities

Non-feather pillow, Clothes rack, Adapter, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Mercure Charlestown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Charlestown?

Check-in time for Mercure Charlestown starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Charlestown have a swimming pool?

Yes, this Mercure Charlestown has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Charlestown?

Best-rates for the Mercure Charlestown starts from $121 per night with includes Parking, Balcony/Terrace, Accessibility, Fireplace/Heating, Guest Services, Entertainment, Air Conditioner, Pool, Ocean View, Bar, View, Security/Safety, Business Services, Restaurant, Child Friendly, Designated Smoking Area, Oceanfront, Breakfast, Internet, Laundry with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Charlestown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Charlestown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Charlestown has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Charlestown?

Based on the information reported by the owner or manager, the Mercure Charlestown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Charlestown?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Charlestown are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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