De La Merced Rentals Mexico Chiapas San Cristobal de las Casas De La Merced

Hotel La Casa de Mama | Hotel in San Cristóbal de las Casas

| 9.0 (498 Reviews) |  1 Bathroom
De La Merced Hotel | Hotel La Casa de Mama

Hotel in De La Merced, San Cristóbal de las Casas

colonial inn with a 24-hour front desk and a coffee shop
an outdoor pool, a restaurant, and a bar/lounge are available at this inn WiFi in public areas is free. Other amenities include a coffee shop/cafe, laundry facilities, and a 24-hour front desk.
hotel la casa de mama offers 38 accommodations with safes and complimentary newspapers 32-inch plasma televisions come with cable channels.

bathrooms include showers, complimentary toiletries, and hair dryers This San Cristóbal de las Casas inn provides complimentary wireless Internet access. Housekeeping is provided daily.


recreational amenities at the inn include an outdoor pool.

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Guadalupe Victoria 56, San Cristóbal de las Casas, 29240, Mexico

Amenities

Pool
Designated Smoking Area
TV
Balcony/Terrace
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Free toiletries
  • Shower
  • Towels
Bedroom
  • Bed sheets
  • Rollaway/extra beds (surcharge)
  • Safe
  • Free newspapers
  • Desk
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Full breakfast available for a fee daily 7:30 AM–1:00 PM: MXN 150 for adults and MXN 150 for children
  • 1 bar
  • Room service available
  • Free bottled water
Parking
  • Offsite parking within 1 mi (MXN 100 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking includes off-street options
  • Airport shuttle at scheduled times, on request
Accessibility
  • This property does not have elevators
  • Accessible airport shuttle
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Outdoor pool
Entertainment
  • Cable channels
  • 32-inch plasma TV
General
  • Front-desk safe
  • English
  • Spanish
  • Designated smoking areas
Guest Services
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Laundry facilities
  • Tour/ticket assistance
  • Luggage storage
  • Daily housekeeping
  • Laundry facilities
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace
  • Garden

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for mxn 300.0 per night.
Payment Policy
Fee for full breakfast: approximately mxn 150 for adults and mxn 150 for children airport shuttle fee: mxn 2250.00 per vehicle (roundtrip, maximum occupancy 4) nearby parking fee: mxn 100 per night (6562 ft away) rollaway bed fee: mxn 300.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Frances
Jul 29, 2025 10:40:00 AM
Review Score:   6
Summary: I was really looking forward to staying here, after looking at the pictures. Unfortunately it didn't live up to expectations. The location was good, the courtyard setting was beautiful and the room was nice but the noise really spoiled our stay. We paid extra for a bigger room but it was directly next to the pool meaning that we had constant noise from the pool filter and people in the pool. The rooms are all based around the courtyard which means noise all day and night. There was constant noise with people in the pool after hours, sat in the courtyard talking loudly and I was even woken up at 3am by staff talking in the courtyard. It's a beautiful setting but, if you value your sleep, I wouldn't recommend this hotel.
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Room Arrangement

Room Info Facilities
Suite, 1 King Bed
Room Size: 431 square feet m2
1 King Bed
Suite, 1 King Bed

General

Number of living rooms 0, Square meters - 40, Minibar, No cribs (infant beds), Ping - 12.11, Garden view, Wardrobe or closet, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431
Standard Room, 1 King Bed
Room Size: 129 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Square feet - 129, Number of living rooms 0, Number of bedrooms - 0, Ping - 4, No cribs (infant beds), Garden view, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Square meters - 12, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Double Beds
Room Size: 161 square feet m2
2 Double Beds
Standard Room, 2 Double Beds

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 161, Wardrobe or closet, Square meters - 15, Courtyard view, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Ping - 4.52, Bed count maximum 2
Standard Triple Room
Room Size: 161 square feet m2
2 Double Bed and Twin Bed
Standard Triple Room

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 161, No cribs (infant beds), Wardrobe or closet, Square meters - 15, Courtyard view, Extra bed count 1, Bed count minimum 2, Ping - 4.52, Bed count maximum 2

FAQ's

Is this De La Merced hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at De La Merced hotel?

Check-in time for De La Merced hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the De La Merced hotel have a swimming pool?

Yes, this De La Merced hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in De La Merced hotel?

Best-rates for the De La Merced hotel starts from $55 per night with includes Child Friendly, Internet, Laundry, Pool, Designated Smoking Area, Balcony/Terrace, Wellness Facilities, Bar, Toiletries, Guest Services, Breakfast, TV, Bedding/Linens, Restaurant with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is De La Merced hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the De La Merced hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the De La Merced hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the De La Merced hotel?

Based on the information reported by the owner or manager, the De La Merced hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for De La Merced hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the De La Merced hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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