Hotel H15 Luxury Palace - Destigo Hotels | Hotel in Kraków

| 9.8 (476 Reviews) |  1 Bathroom
Stare Miasto Hotel | Hotel H15 Luxury Palace - Destigo Hotels

Hotel in Stare Miasto, Kraków

luxury hotel with a full-service spa and a fitness center
along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
change of towels is available on request
hotel h15 luxury palace - destigo hotels offers 70 accommodations with minibars and safes These individually decorated accommodations include dining tables. Beds feature down comforters. 49-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

this kraków hotel provides complimentary wireless internet access Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center

the recreational activities listed below are available either on site or nearby; fees may apply

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Sw Jana 15, Kraków, 31-017, Poland

Amenities

Air Conditioner
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Eco Friendly
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Eco-friendly toiletries
  • Toilet paper
  • Towels
  • Private bathroom
  • Hair dryer
  • Bathrobes
  • Heated floor (bathroom)
  • Bathtub or shower
  • Soap
  • Rainfall showerhead
Bedroom
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Down comforter
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Eco-friendly cleaning products used
  • Individually decorated
  • Phone
  • Desk
  • Free long-distance calls
  • Slippers
  • Free local calls
  • Laptop-friendly workspace
  • Electrical adapters/chargers
  • Soundproofing
  • LED light bulbs
  • Bulk dispenser for toiletries
  • Iron/ironing board
  • Energy-saving switches
  • Safe
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: PLN 160 for adults and PLN 80 for children
  • 1 bar
  • Coffee/tea maker
  • Dining table
  • Minibar
  • Electric kettle
  • Free bottled water
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Offsite parking within 656 ft (PLN 150 per day)
Accessibility
  • Wheelchair-accessible spa
  • Visual alarms in hallways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
Activities
  • Mountain biking
  • Indoor pool access
  • Bicycle rentals
  • Segway rentals/tours
  • Ecotours
  • Boat tours
  • Scooter/moped rentals
  • Health/beauty spa
  • Outlet shopping
  • Fitness center
  • Access to nearby indoor pool
  • Bike storage
  • Full-service spa
  • Bicycle tour information
  • Indoor pool
  • Sauna
  • Bike parking
Entertainment
  • Satellite channels
  • 49-inch Smart TV
General
  • Conference space (1184 square feet)
  • Meeting rooms
  • Elevator
  • Front-desk safe
  • Banquet hall
  • Water dispenser
  • Polish
  • Russian
  • English
  • Italian
  • Spanish
  • Ukrainian
  • Biodegradable drinking straws
  • Local culture & ecosystem education
  • No plastic drinking straws
  • Vegetarian dining options
  • No plastic soda bottles
  • No plastic water bottles
  • Vegan dining options
  • Water dispenser
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • Comprehensive recycling policy
Guest Services
  • Dining table
  • Free cribs/infant beds
  • Indoor pool
  • Soundproofed rooms
  • Laundry facilities
  • Access to nearby indoor pool
  • Tour/ticket assistance
  • Multilingual staff
  • Change of towels (on request)
  • Luggage storage
  • Concierge services
  • Dry cleaning service
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Laundry facilities
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
Spa
  • Spa open daily
  • Facials
  • Body treatments
  • Massage/treatment rooms
  • Body scrubs
  • Massages
  • Steam room
  • 2 treatment rooms
  • Couples treatment room(s)
  • Hot tub

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately pln 160 for adults and pln 80 for children airport shuttle fee: pln 170 per vehicle (one-way, maximum occupancy 3) nearby parking fee: pln 150 per day (656 ft away) pet fee: pln 200 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of pln 200 per pet, per day pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation up to 22 lbs per pet
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property uses eco-friendly cleaning products

Reviews

Richard
Aug 7, 2025 10:33:43 PM
Review Score:   10
Summary: I can find no fault with this hotel which is one of the best I have ever stayed it. The staff were marvellous, the room was excellent, the location is perfect and the breakfast extensive and good quality. If I never stay here again I will be very sad!
See All Reviews

Room Arrangement

Room Info Facilities
Superior
Room Size: 355 square feet m2
1 Queen Bed
2 Twin Beds
Superior

General

Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Square feet - 355, Bed count minimum 1, Ping - 9.98, Square meters - 33, Bed count maximum 2
Suite
Room Size: 538 square feet m2
1 Queen Bed
2 Twin Beds
Suite

General

Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Separate sitting area, Pets not allowed, Bed count minimum 1, Bed count maximum 2
Standard Room
Room Size: 280 square feet m2
1 Queen Bed
2 Twin Beds
Standard Room

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square feet - 280, Pets not allowed, Square meters - 26, Extra bed count 0, Bed count minimum 1, Bed count maximum 2
Super Deluxe
Room Size: 506 square feet m2
1 Queen Bed
Super Deluxe

General

Number of living rooms 0, Square feet - 506, Number of bedrooms - 0, Pets not allowed, Ping - 14, Square meters - 47, Bed count minimum 1, Bed count maximum 1
Deluxe
Room Size: 431 square feet m2
1 Queen Bed
Deluxe

General

Number of living rooms 0, Square meters - 40, Number of bedrooms - 0, Ping - 12, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Square feet - 431
Luxury Suite
Room Size: 807 square feet m2
1 King Bed
2 Large Twin Beds
Luxury Suite

General

Bidet, Square meters - 75, Number of living rooms 0, Number of bedrooms - 0, Square feet - 807, Ping - 23, Separate sitting area, Pets not allowed, Bed count minimum 1, Bed count maximum 2

FAQ's

Is this Stare Miasto hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Stare Miasto hotel have a swimming pool?

Yes, this Stare Miasto hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Stare Miasto hotel?

Best-rates for the Stare Miasto hotel starts from $265 per night with includes Hot Tub, Internet, Pool, Bedding/Linens, Laundry, Air Conditioner, TV, Accessibility, Security/Safety, Business Services, Eco Friendly, Breakfast, Child Friendly, Wheelchair Accessible, Sports/Activities, Wellness Facilities, Spa, Restaurant, Guest Services, Kitchen, Bar with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Stare Miasto hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Stare Miasto hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Stare Miasto hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Stare Miasto hotel?

Based on the information reported by the owner or manager, the Stare Miasto hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Stare Miasto hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Stare Miasto hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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