Fairmont Empress | Hotel in Victoria

| 9.2 (2215 Reviews) |  1 Bathroom
Inner Harbour Hotel | Fairmont Empress

Hotel in Inner Harbour, Victoria

edwardian victoria hotel connected to the convention center, steps from maritime museum of british columbia
2 restaurants, a full-service spa, and an indoor pool are available at this hotel WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
housekeeping is available on request
fairmont empress offers 431 air-conditioned accommodations with minibars and safes Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

in-room wireless internet access (speed: 25+ mbps) is available for a surcharge Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


an indoor pool, a children's pool, and a hot tub are on site Other recreational amenities include a health club and a sauna.

children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision

the recreational activities listed below are available either on site or nearby; fees may apply

Show more
 
721 Government St, Victoria, V8W1W5, Canada

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
Bedroom
  • Blackout drapes/curtains
  • Premium bedding
  • Hypo-allergenic bedding
  • Portable fan
  • Air conditioning
  • Bed sheets
  • Phone
  • Desk
  • LED light bulbs
  • Recycling
  • Energy-saving switches
  • Laptop-friendly workspace
  • Slippers
  • Safe
  • Desk chair
  • Free newspapers
  • Window screens
  • Iron/ironing board
  • Eco-friendly cleaning products provided
  • Water-efficient showers only
Breakfast
  • 2 restaurants
  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 20-40 for adults and CAD 10-20 for children
  • Coffee/tea in common area(s)
  • 1 bar
  • Coffee/tea maker
  • Electric kettle
  • Minibar
Parking
  • Self parking on site (CAD 37.00 per day; includes in/out privileges)
  • Cruise terminal shuttle (surcharge)
  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (CAD 51.00 per day; includes in/out privileges)
  • Ferry terminal shuttle (surcharge)
Accessibility
  • This property does not have elevators
Activities
  • Hiking/biking trails
  • Scooter/moped rentals
  • Ecotours
  • Whale watching
  • Golf lessons
  • Golfing
  • Mountain biking
  • Sailing
  • Kayaking
  • Bicycle rentals
  • Bike parking
  • Shopping
  • Shopping mall
  • Designer stores
  • Hot tub
  • Art gallery
  • Steam room
  • Sauna
  • Indoor pool
  • Full-service spa
  • Children's pool
  • Fitness center
Entertainment
  • 32-inch flat-screen TV
  • Pay movies
  • Cable channels
General
  • 24-hour business center
  • Meeting rooms
  • Conference center (22600 square feet of space)
  • Ballroom
  • ATM/banking services
  • Front-desk safe
  • Free newspapers in lobby
  • Banquet hall
  • Gift shop/newsstand
  • Water dispenser
  • Vending machine
  • English
  • Korean
  • Danish
  • Russian
  • Italian
  • Portuguese
  • Chinese (Mandarin)
  • Arabic
  • German
  • Japanese
  • Malay
  • French
  • Filipino
  • Spanish
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic drinking straws
  • Vegan dining options
  • No plastic water bottles
  • Reusable cups only
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws
  • Biodegradable coffee stirrers
  • Local artist showcase
  • 100% renewable energy
  • Reusable tableware only
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Vegetarian dining options
  • At least 80% organic food
Guest Services
  • Indoor pool
  • Children's pool
  • Laundry facilities
  • Laundry facilities
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Concierge services
  • Wedding services
  • Change of bedsheets (on request)
  • Dry cleaning service
  • Porter/bellhop
  • Change of towels (on request)
  • Hair salon
Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • Available in all rooms: WiFi (CAD 14.95 per night)
Outdoors
  • Garden
  • Pool sun loungers
  • Vegetable garden
  • Picnic area
  • Terrace
Spa
  • Hot springs/mineral springs
  • Facials
  • Sauna
  • Massage - hot stone
  • Massage - sports
  • 11 treatment rooms
  • Hot tub
  • Hydrotherapy
  • Massage/treatment rooms
  • Body wraps
  • Spa open daily
  • Aromatherapy
  • Massage - Swedish
  • Massage - deep-tissue
  • Couples treatment room(s)
  • Manicures and pedicures
  • Steam room
  • Body scrubs
  • Body treatments
  • Massage - prenatal

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 19
Check-out
A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 3 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for full breakfast: approximately cad 20 to 40 for adults, and cad 10 to 20 for children fee for in-room wireless internet: cad 14.95 per night (rates may vary) self parking fee: cad 37.00 per day (in/out privileges) valet parking fee: cad 51.00 per day (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets food and water bowls are available pets stay free restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation the photos are representative of rooms offered and may differ from the actual room received. this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses solar energy, plus a grey water recycling system

Reviews

Christine
Jul 28, 2025 07:51:41 AM
Review Score:   4
Summary: Placed in a terrible gold floor room with “view” of brick wall.
See All Reviews

Room Arrangement

Room Info Facilities
Fairmont Gold Deluxe City View 2 Queen
Room Size: 377 square feet m2
2 Queen Beds
Fairmont Gold Deluxe City View 2 Queen

General

Pet-friendly room, Number of living rooms 0, Executive level room, Ping - 10.59, Number of bedrooms - 0, Separate sitting area, Square feet - 377, Square meters - 35, Bed count minimum 2, City view, Bed count maximum 2
Fairmont Gold Deluxe Harbour View 1 King
Room Size: 323 square feet m2
1 King Bed
Fairmont Gold Deluxe Harbour View 1 King

General

Pet-friendly room, Number of living rooms 0, Square meters - 30, Executive level room, Number of bedrooms - 0, Harbor view, Ping - 9.08, Separate sitting area, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Fairmont Gold One Bedroom Suite City View 1 King
Room Size: 522 square feet m2
1 King Bed
Fairmont Gold One Bedroom Suite City View 1 King

General

Pet-friendly room, Number of living rooms 0, Square feet - 522, IndRm-RenoRecent-Year 2014, Executive level room, Number of bedrooms - 1, Ping - 14.67, Square meters - 49, Bed count minimum 1, Bed count maximum 1
Fairmont Harbour View 1 Queen
Room Size: 280 square feet m2
1 Queen Bed
Fairmont Harbour View 1 Queen

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Harbor view, Square feet - 280, Square meters - 26, Bed count minimum 1, Bed count maximum 1, Ping - 7.87
Fairmont City View 1 Queen
Room Size: 280 square feet m2
1 Queen Bed
Fairmont City View 1 Queen

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 280, Square meters - 26, Bed count minimum 1, Bed count maximum 1, City view, Ping - 7.87
Deluxe Harbour View 1 King
Room Size: 382 square feet m2
1 King Bed
Deluxe Harbour View 1 King

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 10.74, Harbor view, Square feet - 382, Pets not allowed, Square meters - 36, Bed count minimum 1, Bed count maximum 1
Deluxe City View 1 King
Room Size: 382 square feet m2
1 King Bed
Deluxe City View 1 King

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 10.74, Square feet - 382, Separate sitting area, Square meters - 36, Bed count minimum 1, Bed count maximum 1, City view
Junior Suite City View 1 King
Room Size: 452 square feet m2
1 King Bed
Junior Suite City View 1 King

General

Pet-friendly room, Square meters - 42, Number of living rooms 0, Number of bedrooms - 1, Separate sitting area, Ping - 12.7, Bed count minimum 1, Square feet - 452, Bed count maximum 1, City view
Fairmont Gold Deluxe City View 1 King
Room Size: 377 square feet m2
1 King Bed
Fairmont Gold Deluxe City View 1 King

General

Pet-friendly room, Number of living rooms 0, Executive level room, Ping - 10.59, Number of bedrooms - 0, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, City view
Fairmont Gold City View 1 King
Room Size: 301 square feet m2
1 King Bed
Fairmont Gold City View 1 King

General

Pet-friendly room, Number of living rooms 0, Executive level room, Number of bedrooms - 0, Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 1, Bed count maximum 1, City view
Fairmont Gold, Room, 1 Queen Bed, Non Smoking, City View
Room Size: 301 square feet m2
1 Queen Bed
Fairmont Gold, Room, 1 Queen Bed, Non Smoking, City View

General

Ping - 8, Number of living rooms 0, Executive level room, Number of bedrooms - 0, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1, City view
Executive Suite City View 1 King
Room Size: 474 square feet m2
1 King Bed
Executive Suite City View 1 King

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 13.32, Bed count minimum 1, Square feet - 474, Bed count maximum 1, Square meters - 44, City view
Fairmont Gold Harbour View 1 King
Room Size: 323 square feet m2
1 King Bed
Fairmont Gold Harbour View 1 King

General

Pet-friendly room, Number of living rooms 0, Ping - 9, Square meters - 30, IndRm-RenoRecent-Year 2014, Executive level room, Number of bedrooms - 0, Harbor view, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Deluxe City View 2 Queen
Room Size: 334 square feet m2
2 Queen Beds
Deluxe City View 2 Queen

General

Pet-friendly room, Square meters - 31, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Separate sitting area, Square feet - 334, Bed count minimum 2, City view, Bed count maximum 2
Fairmont City View 2 Double
Room Size: 240 square feet m2
2 Double Beds
Fairmont City View 2 Double

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 7, Square feet - 240, Bed count minimum 2, Square meters - 22, City view, Bed count maximum 2
One Bedroom Suite City View 1 King
Room Size: 549 square feet m2
1 King Bed
One Bedroom Suite City View 1 King

General

Pet-friendly room, Number of living rooms 0, Square meters - 51, Square feet - 549, Number of bedrooms - 1, Ping - 15.43, Bed count minimum 1, Bed count maximum 1, City view
Deluxe City View 1 Queen
Room Size: 382 square feet m2
1 Queen Bed
Deluxe City View 1 Queen

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 10.74, Square feet - 382, Separate sitting area, Square meters - 36, Bed count minimum 1, Bed count maximum 1, City view
Fairmont City View 1 King
Room Size: 280 square feet m2
1 King Bed
Fairmont City View 1 King

General

Pet-friendly room, Number of living rooms 0, Outdoor spaces not available, Number of bedrooms - 0, Square feet - 280, Square meters - 26, Bed count minimum 1, Bed count maximum 1, City view, Ping - 7.87

FAQ's

Is this Fairmont Empress pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Fairmont Empress have a swimming pool?

Yes, this Fairmont Empress has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Fairmont Empress?

Best-rates for the Fairmont Empress starts from $381 per night with includes Balcony/Terrace, Business Services, Spa, Toiletries, Child Friendly, Hot Tub, Internet, Accessibility, Transportation/Shuttle, Guest Services, Laundry, Parking, Pool, Wellness Facilities, Bar, Kitchen, Designated Smoking Area, TV, Bedding/Linens, Restaurant, Entertainment, Breakfast, Air Conditioner with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Fairmont Empress a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Fairmont Empress wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Fairmont Empress has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Fairmont Empress?

Based on the information reported by the owner or manager, the Fairmont Empress indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Fairmont Empress?

Based on the information reported by the owner or manager, details for the cancellation policy for the Fairmont Empress are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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