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Empress Palace Hotel | House in Surrey

| 8.0 (157 Reviews) |   1 Bedroom  1 Bathroom
Surrey House | Empress Palace Hotel

1 Bedroom House in Surrey

while you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a full-sized refrigerator/freezer, as well as an oven and free wifi Other amenities include an electric kettle, kitchenware and utensils, a desk, and a sitting area.

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12788 Ross Place, Surrey, V3V6E1, Canada

Amenities

Air Conditioner
Parking
Balcony/Terrace
Accessibility
Security/Safety
Fireplace/Heating
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Bathtub or shower
  • Free toiletries
  • Toilet paper
  • Rainfall showerhead
  • Soap
  • Heated floor (bathroom)
Bedroom
  • Bed sheets
  • Air conditioning
  • Heating
  • Desk
  • Separate sitting area
  • Access via exterior corridors
  • Connecting rooms available
  • Laptop-friendly workspace
  • Individually decorated
  • Heated floors
  • Individually furnished
Breakfast
  • Microwave
  • Electric kettle
  • Shared kitchen access
  • Paper towels
  • Cookware/dishes/utensils
  • Refrigerator
  • Oven
Parking
  • Free offsite parking within 10 ft
  • Street parking available
  • Height restrictions apply for onsite parking
  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
Accessibility
  • This property does not have elevators
  • Hallway handrail height (inches): 8
  • Well-lit path to entrance
  • Handrails in stairways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Stairway handrail height (inches): 8
Activities
  • Playground
General
  • Hindi
  • Farsi
  • Arabic
  • English
  • Fireplace in lobby
  • Shared microwave
  • Shared refrigerator
  • TV in lobby
  • Communal living room
  • Smoke-free property
Guest Services
  • Microwave
  • Full-sized refrigerator
  • Playground
  • Wedding services
  • Front desk (limited hours)
  • Dry cleaning service
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Outdoor furniture
  • Garden
  • Outdoor entertainment area
  • Terrace
  • Fenced yard

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight early check-in fee: usd 49.00 early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon express check-out available late check-out fee: usd 49
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Pet deposit: usd 100 per day pet fee: usd 29 per pet, per day (maximum usd 4 per stay) plus usd 20 one-time cleaning fee service animals are exempt from fees early check-in fee: usd 49.00 (subject to availability) late check-out fee: usd 49 electricity fee: usd 5 per night heating fee: usd 5 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 29 per pet, per day (maximum usd 4 per stay), plus a one-time cleaning fee of usd 20 and a deposit of usd 100 per day service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Apr 21, 2025 03:17:05 AM
Review Score:   8
Summary: FYI: CASH ONLY!! They will only accept cash if you pay in person. If you booked the basic economy, you will have to upgrade. This also functions as a pay by the hour "Love Hotel" for the local community. If you are not local, you will have to pay to upgrade because you will need to have a room with a window. They save the room with no windows for the local community. After explaining, the experience was fine! Mostly clean room, had some spills, but was tolerable. Quiet except for some... noises. I would stay again.
See All Reviews

Room Arrangement

Room Info Facilities
Elite Suite, 1 Bedroom, Ensuite
Room Size: m2
2 Queen Bed and King Bed
Elite Suite, 1 Bedroom, Ensuite

General

Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Garden view, Bathtub or shower, Location - top floor, Rainfall showerhead, Towels provided, Number of living rooms 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Romantic Suite, 2 Queen Beds, Non Smoking, Garden View
Room Size: 300 square feet m2
2 Queen Beds
Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

General

Ping - 8, Rollaway/extra beds (surcharge), Shower/tub combination, Number of bedrooms - 1, Square meters - 28, Square feet - 300, Towels provided, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, No cribs (infant beds), Garden view, Rainfall showerhead, Extra futon (surcharge), Bed count minimum 2, Bed count maximum 2
Basic Room
Room Size: 100 square feet m2
1 Queen Bed
Basic Room

General

Number of living rooms 0, Number of bedrooms - 0, Shared bathroom, Wheelchair accessible, Square feet - 100, Number of bathrooms - 1, No rollaway/extra beds, Square meters - 9, Shared outdoor bathroom, Courtyard view, Ping - 3, Bed count minimum 1, Bed count maximum 1
Honeymoon Studio Suite
Room Size: m2
1 King Bed
Honeymoon Studio Suite

General

Private hot tub, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Dishwasher, Towels provided, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, No cribs (infant beds), Garden view, Bed count minimum 1, Extra futon (surcharge), Bed count maximum 1
Basic Room, 1 Queen Bed, Garden View
Room Size: m2
1 Queen Bed
Basic Room, 1 Queen Bed, Garden View

General

No rollaway/extra beds, Number of bedrooms - 1, Garden view, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
Family Suite
Room Size: m2
3 Twin Bed, Queen Bed and Twin Bunk Bed
Family Suite

General

Bed count minimum 4, Rollaway/extra beds (surcharge), Private bathroom, No cribs (infant beds), Number of bedrooms - 1, Bathtub or shower, Towels provided, Bed count maximum 4, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1
Honeymoon Suite, 1 Bedroom
Room Size: m2
1 Queen Bed
Honeymoon Suite, 1 Bedroom

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Bathtub or shower, Towels provided, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, No cribs (infant beds), Garden view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Grand Room, Balcony, Garden View
Room Size: m2
2 Queen Beds
1 Queen Futon Bed
Grand Room, Balcony, Garden View

General

Number of living rooms 0, Minibar, Number of bedrooms - 0, Low bed height (centimeters) - 51, Towels not available, Shared bathroom, Wheelchair accessible, Number of bathrooms - 1, Separate bathtub and shower, No rollaway/extra beds, Low bed height (inches) - 20, Low-height bed, Garden view, Shared outdoor bathroom, Freezer, Balcony, Bed count minimum 1, Bed count maximum 2
Family Room, 1 Bedroom, Refrigerator & Microwave, Courtyard Area
Room Size: m2
4 King Beds and Twin Beds
Family Room, 1 Bedroom, Refrigerator & Microwave, Courtyard Area

General

Bed count minimum 4, Number of living rooms 0, Number of bedrooms - 1, Bathtub or shower, Location - top floor, Towels provided, Shared bathroom, Number of bathrooms - 1, No rollaway/extra beds, No cribs (infant beds), Shared outdoor bathroom, Courtyard view, Bed count maximum 4
Economy Room
Room Size: m2
1 Queen Bed
Economy Room

General

No rollaway/extra beds, Number of bedrooms - 1, Shared outdoor bathroom, Bathtub or shower, Towels provided, Shared bathroom, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
Economy Room, 1 Queen Bed, Non Smoking, Courtyard View
Room Size: m2
1 Queen Bed
Economy Room, 1 Queen Bed, Non Smoking, Courtyard View

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Courtyard view, Bed count minimum 1, Bed count maximum 1
Luxury Suite
Room Size: m2
2 Queen Beds
Luxury Suite

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Bathtub or shower, Towels provided, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, No cribs (infant beds), Garden view, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Empress Palace Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Empress Palace Hotel have a swimming pool?

No, this Empress Palace Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Empress Palace Hotel?

Best-rates for the Empress Palace Hotel starts from $141 per night with includes Balcony/Terrace, Accessibility, Toiletries, Guest Services, Entertainment, Internet, Kitchen, Laundry, Air Conditioner, Parking, Security/Safety, Fireplace/Heating, Child Friendly with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Empress Palace Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this house 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the house has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Empress Palace Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Empress Palace Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Empress Palace Hotel?

Based on the information reported by the owner or manager, the Empress Palace Hotel indicates 1 day stay policy at this house. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Empress Palace Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Empress Palace Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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