Casa del Alma Hotel Boutique & Spa | Hotel in San Cristóbal de Las Casas

| 9.4 (261 Reviews) |  4 Bathrooms  10 Guests
De La Merced Hotel | Casa del Alma Hotel Boutique & Spa

Hotel in De La Merced, San Cristóbal de Las Casas

Featuring a spa and a restaurant, Casa del Alma Hotel Boutique & Spa is in the center of San Cristóbal de las Casas. It provides free parking and attractive suites with free Wi-Fi. Casa del Alma Hotel Boutique & Spa has a bright interior courtyard and simple, modern décor. Each of its air-conditioned suites offers city views, and has a flat-screen TV and a desk. Guests can enjoy international fusion cuisine in the Secret Restaurant. There's also a bar. Casa del Alma’s spa features a steam room, sauna and gym. Treatments include massage, facials and body wraps. Casa del Alma Hotel Boutique & Spa is in San Cristóbal de las Casas’ colorful historic quarter and just a 5-minute walk from its cathedral. The Mudéjar-style Carmen’s Arch is just under half a mile away..

Casa del Alma Hotel Boutique & Spa is located in San Cristóbal de Las Casas.

This 25 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Business Services, View, and several others. This is a 5 star rated property and has over 261 reviews with the average score of 9.4 . Coming to San Cristóbal de Las Casas and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 25 Bedrooms Hotel if you want to learn more about this ODS place in San Cristóbal de Las Casas. These details are authentic, as they are provided by our partner, booking.com.

This Casa del Alma Hotel Boutique & Spa in San Cristóbal de Las Casas is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Casa del Alma Hotel Boutique & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Avenida 16 de Septiembre # 24, Centro, San Cristóbal de Las Casas, 29200, Mexico

Amenities

Parking
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Special diet meals (on request)
  • Restaurant
  • Breakfast in the room
Parking
  • Accessible parking
  • Parking on site
  • Private Parking
  • Parking
  • Parking garage
  • Free parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Lowered sink
Activities
  • Steam room
  • Pedicure
  • Fitness
  • Spa
  • Foot massage
  • Body scrub
  • Spa lounge/Relaxation area
  • Head massage
  • Spa/Wellness packages
  • Hand massage
  • Full-body massage
  • Tour or class about local culture
  • Massage
  • Manicure
  • Makeup services
  • Body wrap
  • Massage chair
  • Hot tub/Jacuzzi
  • Facial treatments
  • Hairstyling
  • Neck massage
  • Sauna
  • Walking tours
  • Fitness center
  • Spa facilities
  • Beauty services
  • Back massage
  • Temporary art galleries
  • Couples' massage
General
  • Elevator
  • Non-smoking rooms
  • Smoke-free property
  • Safe
  • Family rooms
  • Wifi in all areas
  • Facilities for disabled guests
  • Soundproof rooms
Guest Services
  • Airport shuttle
  • Shuttle service
  • Meeting/Banquet facilities
  • Room service
  • Baggage storage
  • 24-hour front desk
  • Express check-in/out
  • Airport shuttle (additional charge)
  • Concierge
  • Laundry
  • Daily housekeeping
  • Private check-in/out
  • Tour desk
  • Dry cleaning
  • Shuttle service (additional charge)
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
Security/Safety
  • CCTV outside property
  • Key access
  • Fire extinguishers
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach umbrellas
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
This property is a member of the certified treasures of mexico, a premium tourism program that aims to promote excellence in hotels and restaurants, which high standards of service, architectural and culinary features, reflect the rich mexican culture.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
9.01
Location:
9.77
Staff:
9.59
Facilities:
9.29
Comfort:
9.46
Cleanliness:
9.39
Michele
Aug 22, 2025 07:00:00 AM
Review Score:   10
Italy
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Suite with Two Double Beds
Room Type: Double
Room Size: 42 m2
2 Full bed(s) Bed
Suite with Two Double Beds

Bathroom

Toilet, Private bathroom, Bathtub or shower, Shower, Hairdryer, Shampoo, Free toiletries, Conditioner, Body soap, Towels, Toilet paper

General

Interconnecting room(s) available, Smoke Alarm, Safe, Iron, Laptop safe, Private entrance, Carpeted, Soundproof, Key card access

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk, Dining area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Dining table, Cleaning products

Accessibility

Accessible by elevator, Upper floors accessible by stairs only, Entire unit located on ground floor, Upper floors accessible by elevator, Raised toilet

Food & Drink

Bottle of water

Room Amenities

Non-feather pillow, Socket near the bed
Master Suite
Room Type: Double
Room Size: 75 m2
1 King bed(s) Bed

Bathroom

Toilet, Private bathroom, Bathtub or shower, Shower, Hairdryer, Spa tub, Additional bathroom, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toilet paper

General

Interconnecting room(s) available, Smoke Alarm, Safe, Iron, Laptop safe, Private entrance, Carpeted, Soundproof, Key card access

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Kitchen

Kitchenette, Microwave, Dining table, Cleaning products

Outdoors

Outdoor dining area, Outdoor furniture, Balcony, Terrace

Living Area

Sitting area, Sofa, Desk, Dining area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Raised toilet, Upper floors accessible by stairs only, Upper floors accessible by elevator

Food & Drink

Bottle of water

Room Amenities

Non-feather pillow, Socket near the bed
Junior Suite
Room Type: Double
Room Size: 62 m2
1 King bed(s) Bed

Bathroom

Toilet, Private bathroom, Bathtub or shower, Shower, Hairdryer, Shampoo, Free toiletries, Conditioner, Body soap, Towels, Toilet paper

General

Smoke Alarm, Safe, Iron, Laptop safe, Private entrance, Carpeted, Soundproof, Key card access

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Kitchenette, Microwave, Dining table, Cleaning products

Outdoors

Outdoor dining area, Outdoor furniture, Balcony, Terrace

Living Area

Sitting area, Sofa, Desk, Dining area

View

City view, View, Mountain view

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Raised toilet, Upper floors accessible by stairs only, Upper floors accessible by elevator

Food & Drink

Bottle of water

Room Amenities

Non-feather pillow, Socket near the bed
Suite
Room Type: Suite
Room Size: 42 m2
1 King bed(s) Bed
Suite

Bathroom

Toilet, Private bathroom, Bathtub or shower, Shower, Hairdryer, Shampoo, Free toiletries, Conditioner, Body soap, Towels, Toilet paper

General

Smoke Alarm, Safe, Iron, Laptop safe, Private entrance, Carpeted, Soundproof, Key card access

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk, Dining area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Dining table, Cleaning products

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by stairs only, Entire unit located on ground floor, Roll-in shower, Upper floors accessible by elevator, Raised toilet

Food & Drink

Bottle of water

Room Amenities

Non-feather pillow, Socket near the bed

FAQ's

Is this De La Merced hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at De La Merced hotel?

Check-in time for De La Merced hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the De La Merced hotel have a swimming pool?

No, this De La Merced hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in De La Merced hotel?

Best-rates for the De La Merced hotel starts from $268 per night with includes Kitchen, Laundry, Restaurant, Security/Safety, Sports/Activities, Spa, Entertainment, Parking, Business Services, View, Wheelchair Accessible, Ocean View, Accessibility, Wellness Facilities, Breakfast, Hot Tub, Internet, Balcony/Terrace, Oceanfront, Transportation/Shuttle, Toiletries, Guest Services, Child Friendly with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is De La Merced hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the De La Merced hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the De La Merced hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the De La Merced hotel?

Based on the information reported by the owner or manager, the De La Merced hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for De La Merced hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the De La Merced hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $268
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